First Federal Bank, Jacksonville, FL

Jacksonville, FL

4.92

(4,013)

Mortgage

Mortgage Loan Officer

Contact Info

(904) 645-7111

Jacksonville, FL

https://www.ffbf.com

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.92

(4,013)

Filter by Date

Range

Filter by Rating

5 Star

96%

4 Star

3 Star

2 Star

1 Star

I worked with Jason for the financing of my new home I purchased recently. Working with Jason was fantastic he was patient with us every step of the way. He took the time to explain every step of the process. I would definitely recommend Jason...

Reply from Owner

June 1st, 2023 01:16 PM

Thank you for choosing us! We’re thankful you did!

Jason was Great! He made the process Easy! He was patient, and gave answers to all my questions, even after closing I had questions and he was there to answer them.

Reply from Owner

June 1st, 2023 01:16 PM

We’re honored to have helped!

As someone who had been through a lot of disappointments in the housing market with sellers and lenders, I can say that Jason came through at the right time for me on my home purchase journey. Jason was so flexible, communication was thorough...

Reply from Owner

June 1st, 2023 01:11 PM

We’re happy to have helped! Thank you for your trust!

Communication was great

Shelly was so helpful when I applied for my home loan. She was available to answer all of my questions, took care of finding a home inspector and survey crew. What could have been an overwhelming undertaking was smooth and easy with Shelly.

Reply from Owner

February 10th, 2023 01:53 PM

Thank you for the 5 stars, Linda! Here at First Federal we strive to make any stressful situations less stressful for your enjoyment. We are so glad to hear that Shelly was able to help you with that. Thank you for choosing First Federal Bank!...

Jason Jepsky, Senior Loan Officer, made purchasing our home seamless. He was extremely knowledgeable, detail oriented and cordial while guiding me and my wife through the mortgage application process. He has an excellent work ethic with a personal...

Reply from Owner

June 1st, 2023 01:12 PM

Thank you for such a wonderful review. We’re thankful for being able to help.

Jason was a great loan officer for my mortgage. He went above and beyond to help me. He walked me through the how tos of sending paperwork back by email. He was available just to call and ask questions, even on the weekends. I couldn’t have...

Reply from Owner

June 1st, 2023 01:17 PM

We’re so thankful you chose us!

I had the opportunity to work with Shelly at First Federal Bank, and her team to help my parents with their new home. Shelly answered all our questions and helped make sure everything was in order through the entire home buying process. My...

Reply from Owner

February 10th, 2023 03:27 PM

Hello, Victoria! Thank you so much for your review! We are pleased to hear that Shelly could help you through the home buying process. Here at First Federal Bank, we are thankful for our hard-working employees! We hope to continue business...

Shelly Rowell is fantastic! She communicated throughout the whole process and was able to get us a great loan and rate for our new home! I would recommend her to anyone!

Reply from Owner

February 10th, 2023 03:40 PM

Thank you for the 5 stars, Kristen! Here at First Federal Bank we are so glad to hear of the dedication our employees exhibit to all customers. We are also pleased with the fact that Shelly was able to help you with your home! Congratulations...

Shelly was incredibly helpful and knowledgeable during our home buying process. She was always available to answer questions and she was even able to get us to close sooner than expected. Can't recommend First Federal Bank enough because of...

Reply from Owner

February 10th, 2023 01:47 PM

Thank you for your five-star review, Adam! Here at First Federal we are so thankful to have dedicated employees like Shelly on our team. Thank you for choosing First Federal Bank and we can't wait to do more business with you in the future!

1451–1460 of 4013

About

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Time Zone

Eastern Standard Time (EST)

Disclaimer