First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Melanie has excellent knowledge about the programs available to each of my customers.
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Betsy was a great communicator and it is always a pleasure to work with Betsy.
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Corporate
Corporate has received a review with 5 star rating from Classiccharm15
Reply from Owner
July 9th, 2026 01:20 PM
We appreciate your support and are glad you had a positive experience with our team.
Casey MADE IT GREAT! As first time home buyers there were a lot of anxiety and uncertanity but Casey was there as a great support. He was warm and welcoming from the beginning and throughtout the entire process. He was parient with us and was...
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Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Eurecka, I'm grateful to hear that I could provide support and clarity during your first home buying experience. It's wonderful to know that my communication and collaboration with your realtor were helpful. Thank you for sharing your kind...
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First Federal Bank
Matt Krasnoff and his team with First Federal Bank was really great to work with for my loan on my house. I highly recommend using this group for a home loan for any one !
Reply from Owner
September 22nd, 2026 06:26 PM
Kevin - thank you for sharing your experience working with Matt Krasnoff and the team. We appreciate your positive feedback!
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Juley walked us through the whole process and meet with us close to clsoing closing date and explained the process and what to expect. We closed early and Juley was ready and she has been during the whole process
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Reply from Juley Henry
September 11th, 2026 11:10 PM
Julio, I appreciate you sharing your experience. It’s nice to hear that I could guide you through the process and help ensure an early closing. If you have any further questions or need assistance, feel free to reach out.
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Mark was awesome to work with, extremely professional with great communication skills.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
Thank you, Sandra. I'm pleased to hear that you found my professionalism and communication skills helpful. If there's anything more I can assist you with, please don't hesitate to reach out.
Entire process
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
Romaine, thank you for the 5-star rating! I'm glad to know that the entire process was to your satisfaction. If you have any questions or need further assistance, please feel free to reach out.
Review
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Jamie ChenowethAlways great to work with!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thanks Lisa, you too! We make a great team. If there is anything I can ever do for you, just holler! XOXO, Jamie
Melanie was very professional, helpful, accessable and knowledgable. Melanie's expertise and dedication made this process easy and successful. Melanie will always get our referrals and clients.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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