First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Casey was on top of everything and told me exactly what information he needed from me and the portal made it relatively easy to get it to him. Constant updates. Overall, great.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Joseph, I'm happy to know that the process was smooth for you and that the portal was helpful in sharing information. Your feedback about the constant updates is greatly appreciated. If there's anything more I can do for you, please let me...
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Timely updates of progress and what items were still uncompleted
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Larry, I'm pleased that you valued the timely updates on progress and any pending items. Keeping you informed is important to me. If you have any further questions or need additional assistance, please feel free to reach out.
Responsiveness and knowledge is exceptional
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Michele, I appreciate your kind words about my responsiveness and knowledge. It's great to know that you felt supported throughout the process. If you have any further questions or need assistance, please feel free to reach out. Enjoy the new...
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fast and available from pre to post sale
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
John, I appreciate your feedback. I'm glad to hear that my availability and speed throughout the entire process met your needs. If there's anything else I can assist you with, please feel free to reach out. Enjoy the new house!! XOXO, Jamie...
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Corporate
Corporate has received a review with 5 star rating from Andy C
Reply from Owner
July 9th, 2026 01:18 PM
We appreciate you taking the time to leave a review. Thank you for your support.
The effective communication with all the parties invovled, made this process very smooth.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Andy, I'm glad to hear that the communication with all parties involved helped make the process smooth for you. Thank you for sharing your positive experience. If there's anything else you need, feel free to reach out.
My skilled mortgage team was efficient, swift and responsive to all my needs.
Reply from Theresa Andreoni-Conwell
September 15th, 2026 09:57 PM
Penelope, I'm so pleased to hear that my mortgage team was able to meet your needs efficiently and swiftly. Thank you for your kind words and for sharing your positive experience with First Federal Bank.
Review
for
Jamie Chenoweth
Communication To me that means availability for emails and phone calls. Also a sense of humor
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Diana, I appreciate your feedback on communication. I'm glad to know that my availability and sense of humor made a positive impact for you. If you have any further questions or need assistance, please feel free to reach out anytime! It was...
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Corporate
Corporate has received a review with 5 star rating from Mandy N
Reply from Owner
July 9th, 2026 01:19 PM
Thank you for your support, Mandy. We appreciate you taking the time to leave a review.
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I went into this thinking I could maybe scrape the bottom of the barrel if I was lucky. Now Im living in a place that is a dream come true. Exceeded expectations. Juley was great with self employed 1099 income. She's great at her job and a...
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Reply from Juley Henry
September 11th, 2026 11:10 PM
Amanda, I'm so happy to hear that your experience turned out to be a dream come true. Assisting with 1099 income can be complex, and I'm glad I could help make it a smooth process for you. Thank you for your kind words and support!
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.