First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Melanie is the best in her industry, she is very patience and knowledgeable, I know my customers are in great hands with her.
I would keep recommending her to my family, friends and customers.
Love working with Melanie always.
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Mark answers all questions and explains costs to myself and buyers.He is readily available and keeps both realtor and buyer informed.And on this particular last closing he jumped through hoops to help the buyer get to closing! Thanks again...
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We were able to get things approved and close out early.
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Betsy always keeps the customer informed and the process is smooth.
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Corporate
I work in Healthcare and patient (customer) service is priority. My patients when asked to rate pain on a scale of 1-10 will say 15 because it hurts so bad. Well Dina Rosamond is a 10 out of 5 stars. She made me feel as if my wife and I were...
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Reply from Owner
April 14th, 2023 03:00 PM
Thank you for the review, Eric! Here at First Federal Bank we are always so pleased to hear our employees, like Dina, are able to give you the guidance and attentiveness that you need to feel secure through any process. We hope to continue...
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We closed in less than 20 days and Watson beat the competitor's rate!
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Communication through the Buyers agent kept me updated on progress and let me know we were ready to close early! That’s great service. FYI - I had the Seller in this transaction so I didn’t work as closely or communicate as often as I would...
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Corporate
All went well
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Corporate
My overall experience was absolutely fantastic. The communication level was a 10 between all personnel and me was more than outstanding. It truly was a total team effort to make sure I was pleased at every step of the way.
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Corporate
Dina was wonderful and very knowledgeable in the whole process on my first home purchase. She made the process quick and easy. I was 100% satisfied with her customer service skills overall.
Reply from Owner
April 10th, 2023 01:21 PM
Thank you for your review, Loneshia! Here at First Federal Bank we are always pleased to hear that our employees are able to provide a clear process for all who are looking into purchasing a home. Congratulations on your purchase and we hope...
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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