First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Casey communicated and explained every step of the way. There was not a question he didn't have the answer too.
The great response time and the help we received
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The Fast Response to my email and the assistance given to me at a point of clarification on some of my questions.
Made everything easy and explained everything thoroughly.
Casey and his team worked quickly to complete a quick closing. They were great to work with and were always available to answer questions.
Melanie is very knowledgeable and professional, my customers are very happy with the service they were provided by Melanie.
Thank you for having her at Watson Mortgage to be available for our customers.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm absolutely delighted to hear such positive feedback, Chandra! Your satisfaction is of utmost importance to me and Watson Mortgage Corp. I'm glad to know that my knowledge and professionalism have been able to make a difference. I look forward...
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Juley was always available and helpful and kept us updated throughout the process.
Melanie was happy to explain to us in detail on what was happening. Always had time for a call
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I am so thankful for your positive rating, Adriana. Making the mortgage process easy and as stress free as possible is my goal. You and Kevin were so easy and great to work with.
Melanie Thomas was consistent and timely in her communications through email and if we had any concerns she was a phone call away from explaining any of the paperwork that needed to be completed.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm incredibly grateful for your kind words and positive rating, Kevin. Your satisfaction is my top priority, so I'm glad to know I was able to assist you throughout the process and address your concerns promptly. I am here for you anytime...
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Stan stayed in touch the whole way and always let us know what was going on.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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