Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Good communication
Reply from Marty Padilla
August 25th, 2026 06:00 PM
Valentin, I appreciate your feedback on the communication. I'm glad to know it was a positive aspect of your experience.
Experienced Top Rated Customer Service!! Highly recommend Shawn Chappell and his team for Buyers Loans!! Always "on time" Closings!!! C Fromong Real Estate Agent
Reply from Shawn Chappell
August 25th, 2026 05:19 PM
Cheryl, I'm grateful for your kind words and recommendation. It's wonderful to know that you had a positive experience with our team at Waterstone Mortgage. Thank you for trusting us with your clients' needs.
Smooth transaction and never had to worry about the lender dropping the ball! Thanks for being reliable and providing excellent customer service to my clients.
Reply from Sue Leydig
August 25th, 2026 04:35 PM
Holly, I appreciate your kind words and I'm happy to hear that you found the transaction smooth and reliable. Providing excellent customer service to your clients is always my goal.
We both appreciated the support Waterstone Mortgage gave us thru the loan process.
Reply from Owner
August 25th, 2026 04:52 PM
Chyril, I'm pleased to know that you both appreciated the support provided throughout the loan process. Thank you for sharing your positive experience.
for
Everyone during this process helped tremendously, especially my realtor, Ashley
Reply from Eric Putt
August 25th, 2026 03:39 PM
Joseph, I'm glad to hear that you felt well-supported throughout the process. It's wonderful that Ashley and the team could assist you so effectively.
for
I cannot say enough great things about this company. From start to finish, they were extremely professional, thorough, dependable, and committed to getting things done the right way.They truly make things happen and, most importantly, they...
read more
Reply from Jason Stier
August 25th, 2026 03:34 PM
Eric, I'm very grateful for your kind words and the trust you've placed in me and my team at Waterstone Mortgage. It's wonderful to know that you felt well taken care of and confident throughout the process. Your recommendation means a lot,...
read more
This is the first time I've had the opportunity to work with Waterstone Mortgage where I am truly impressed with your service: professional, dedicated, responsible, and efficient. I absolutely trust in you.Wishing you continued success, and...
read more
Reply from Annette Nguyet Van
August 18th, 2026 11:20 PM
Thank you so much for the wonderful review, Trung! So glad to help and thank you for your great supports making the transaction went smoothly.
for
Waterstone Mortgage - Overland Park, KS
Waterstone Mortgage - Overland Park, KS has received a review with 5 star rating from Ciara D
Cassie is a great person. She is friendly and so knowledgeable about the loan process. She helped walk me through buying my first home every step of the way. She always answered phone calls anytime. Great customer service.
Reply from Cassie Stephenson
August 18th, 2026 06:53 PM
Thank you. We loved working with and hope you enjoy your home!
for
Waterstone Mortgage - Moreithi Team
Waterstone Mortgage - Moreithi Team has received a review with 5 star rating from Carlos C
791–800 of 26879
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions