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Waterstone Mortgage in Brookfield, WI

Waterstone Mortgage, Brookfield, WI

Brookfield, WI
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • M
    Megan P V
    Rio Rancho, NM
    Posted on August 22nd, 2026 12:14 PM
    Sue was very helpful in what could have been a very stressful and overwhelming situation. She was patient with us while we asked the same question multiple times or when we got really frustrated because of the things that were being asked for....
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    Reply from Sue Leydig
    August 31st, 2026 07:37 PM
    Megan, I'm glad I could assist you during what could have been a challenging time. Your patience and understanding were greatly appreciated, and I'm thankful for the opportunity to support you through the process.
  • I
    Infinite G
    Posted on August 21st, 2026 11:11 PM
    Five stars, and I wish the scale went higher.Buying a home asks a lot of a person, and the Waterstone Mortgage Tulsa team carried the weight with me the entire way. Martha and Teresa stand at the center of that experience. Both of them answered...
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    Reply from Owner
    August 31st, 2026 04:11 PM
    Samuel, I'm truly thankful for your kind words and the trust you've placed in our team. I'm glad to hear that Martha, Teresa, and Joey provided such a supportive and consistent experience during your home-buying process. It's wonderful to know...
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    Waterstone Mortgage - Farmington, NM
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    Kyra D
    Posted on August 21st, 2026 08:08 PM
    This place is shady and not helpful at all. I see how they apparently help all these other people but not me when I am trying to buy my family member a home. Will definitely use a different agency.
    Reply from Owner
    September 16th, 2026 02:40 PM
    Hello Kyra,, we’re surprised and so sorry to receive this feedback from you. If you would, please call us directly so we can discuss your transaction with you, to learn more.
  • T
    Tasha D B
    Emmett, ID
    Posted on August 21st, 2026 07:44 PM
    Gwen team worked hard to get all of our documents and were patient and kind. They answered our questions in a good timeframe. I appreciate all of there help and I would recommend this team to help someone get a house loan.
    Reply from Gwen Swain
    August 28th, 2026 07:45 PM
    Tasha, I'm pleased to hear that you found my team patient and kind throughout the process. Your recommendation means a lot, and I'm thankful for your kind words about our efforts in assisting with your home loan.
  • B
    Brianne M H
    Middleton, ID
    Posted on August 21st, 2026 06:46 PM
    Very attentive to our needs and keep use on track to buy a home.
    Reply from Gwen Swain
    August 28th, 2026 06:47 PM
    Brianne, I'm glad to hear that you felt I was attentive to your needs and helped keep you on track with buying a home. Thank you for sharing your positive experience!
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    Waterstone Mortgage - Ashburn, VA
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    Cung B C
    Posted on August 21st, 2026 03:29 PM
    Mr Mike is amazing loan office sir! He really do a great job, he know what customers need and help the job done! Responding on time, it is great!
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    Biak C C
    Elkridge, MD
    Posted on August 21st, 2026 03:27 PM
    Mr Mike is amazing he did great job, responding on time, worked so fest, kindness, know how to tald customer and respect. It is amazing.
    Reply from Mike Haeffner
    August 28th, 2026 03:28 PM
    Thank you, Biak, for your kind words. I'm pleased that you appreciated my responsiveness and approach to customer service. It was a pleasure working with you.
  • K
    Kodiak M
    Posted on August 21st, 2026 02:10 PM
    Great communication, understanding and patient with first time home buyers, friendly and helpful. Excellent educators. Thank you Team Gwen at Watersone Mortgage!
    Reply from Owner
    August 21st, 2026 05:11 PM
    Buyer experiences like this are why we all do our job! Thank you so much and we are so glad we could help you with your dream.
  • K
    Kodiak L M
    Nampa, ID
    Posted on August 21st, 2026 02:08 PM
    Team Gwen was more than helpful. They were excellent communicators, outstanding educators and exceptionally patient through our first time buying a home. i would like to personally thank all members of team Gwen, especially Mike, Andrew, and...
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    Reply from Gwen Swain
    August 28th, 2026 02:09 PM
    Kodiak, I'm grateful for your kind words and the wonderful feedback about your experience with my team. It's nice to hear that Mike, Andrew, and I were able to support you through your first home-buying journey. Your recommendation means a...
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  • M
    Mary C H
    West Chester, PA
    Posted on August 21st, 2026 01:38 PM
    They helped me find the right loan for my situation.
    Reply from Tim McDermott
    August 28th, 2026 01:38 PM
    Mary, I'm glad to hear that I was able to help you find the right loan for your situation. I appreciate your feedback and am always here to assist with any future needs.
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions