Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
I had an excellent experience with Waterstone Mortgage. From start to finish, they kept me well informed and walked me through every step of the process. Their team was extremely patient, taking the time to answer all of my questions and making...
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Reply from Andy Burton
September 1st, 2026 03:33 PM
Jessica, I truly appreciate your wonderful feedback. It's great to hear that you felt well informed and supported throughout the process with Waterstone Mortgage. Thank you for recommending us; your kind words about our communication and professionalism...
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Communication was the biggest problem. Some of my and buyer's emails went entirely ignored, while others were answered incompletely. There was no follow up to know if documents were received. I wasn't included in some emails to my first time...
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Reply from Seth Stern
September 1st, 2026 02:48 PM
Dianne, I sincerely apologize for the communication issues and the stress they caused during the closing process. I understand how frustrating this experience must have been for you and your clients. Please reach out to me directly so we can...
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Craig Zalcberg has received a review with 5 star rating from Nicole M
Reply from Owner
September 2nd, 2026 01:58 PM
Thank you, Nicole, for the 5-star rating. I'm happy to know you had a good experience with Waterstone Mortgage.
I highly recommend it.
Reply from Craig Zalcberg
September 1st, 2026 02:09 PM
Nicole, thank you for your recommendation. I'm pleased to know you had a positive experience.
Sue is amazing. If anyone is looking for someone to help you buy a house Sue is the person you need.
Reply from Owner
September 1st, 2026 02:00 PM
Cissie, I appreciate your kind words and am pleased to have been able to assist you in your home-buying journey. If you ever need further assistance, please feel free to reach out.
Sue was an absolute rockstar. She always made me feel at ease as the stress of buying a house from across the country would build up. She returned phone calls in a very timely manner and answered with a positive attitude. Your company is lucky...
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Reply from Sue Leydig
September 1st, 2026 01:47 PM
Cecilia, I'm grateful for your kind words and glad I could help ease the stress of buying a house from afar. It's nice to know that my timely communication and positive attitude made a difference for you. Thank you for your wonderful feedback!...
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Sue has helped us before with a refinance and when we wanted to take out some equity, we went right back to Sue Botelho at Waterstone mortgage. Our loan was done in record time.
Reply from Sue Botelho at Waterstone Mortgage ...
August 25th, 2026 01:07 PM
I'm so glad we were able to work with you and Allan again, Carol! It's always a pleasure and we truly appreciate clients such as yourself who are on top of everything and that make our job easier! Thank you for your loyalty!
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David Garofalo
Quick and easy!
Reply from David Garofalo
September 1st, 2026 07:03 PM
I'm glad to hear that your experience was quick and easy, Ralsie. Thank you for sharing your feedback!
Lee was awesome to work with throughout the entire proces. The process was quick and smooth. Lee was always responsive even in the evening and weekend. We will recommend her to anyone looking for a mortgage or refinance.
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Reply from Lee Warbinton
August 27th, 2026 12:53 PM
Thank you so much, Shane! It was a pleasure working with you. Your efficiency, responsiveness, and friendly attitude helped make the process quick and smooth. I truly appreciate your kind words and recommendation, and I’m always here if you...
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Waterstone mortgage was great! They were very fast and reliable during this process. Sean was my main contact and did a great job keeping me informed and explaining the process as this was my first time buying a home. Thanks!
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Reply from Sean Hennessey
September 1st, 2026 06:39 PM
I'm glad to hear that you had a positive experience with Waterstone Mortgage, Arun. It was my pleasure to assist you and ensure you felt informed throughout your first home-buying process. If you have any more questions or need further assistance,...
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691–700 of 26879
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions