Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Leroy was super helpful and explained everything in great detail. Even when we had unexpected trouble, he was quick to let me know and quick to get a solution.
Reply from Leroy Romero
May 15th, 2026 03:48 PM
Patrick, I'm really happy to hear that you found my explanations helpful and detailed. It's great to know that I could assist you effectively, even when unexpected issues arose. Your positive feedback is truly appreciated. Thank you for trusting...
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The entire process from start to finish was great!
Reply from Clarissa Hernandez
May 22nd, 2026 06:55 PM
Bryan, I'm glad to hear that you found the entire process great from start to finish. Thank you for sharing your experience with me!
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Waterstone Mortgage
The whole team was extremely helpful and answered any questions that we had. Would highly recommend them for anyone looking for a VA loan
Sean was very professional and communicated with us regularly. He was a pleasure to work with.
Reply from Sean Wohland
May 21st, 2026 08:55 PM
Thank you for your kind words, Susan. I'm happy that my professionalism and regular communication made your experience a pleasant one. If there's anything more I can do for you, please feel free to reach out.
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Aubri J
Reply from Owner
May 22nd, 2026 02:38 PM
Thank you for the 5-star rating, Aubri. I appreciate your support and am pleased to know that your experience with me at Waterstone Mortgage was positive.
great working with WaterStone! They were all very responsive and helpful
Reply from Shawn Chappell
May 21st, 2026 07:45 PM
I'm glad to hear you had a good experience with Waterstone Mortgage, Aubri. It's nice to know that our team's responsiveness and helpfulness made a positive impact.
husband and I had gotten ourselves into a really bad deal and we're close to signing the papers out of desperation. But we were referred to Jeremy and he ended us saving over $20,000 out-of-pocket he met everything we asked he kept us up-to-date...
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Reply from Jeremy Moreithi
May 21st, 2026 07:38 PM
Tanya, I genuinely appreciate your thoughtful review. I'm glad I could assist you and your husband in finding a solution that saved you significant costs. It's important to me to offer honest and reliable service, and I'm thankful for the trust...
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Keena kept me informed of the process along the way. She met with me personally when we had some electronic problems with documents. I'm so ever grateful for her researching and finding help for a down payment. This purchase wouldn't have been...
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Reply from Keena Westling
May 21st, 2026 07:34 PM
Thank you for sharing your experience, Renee. I'm glad I could assist with the down payment and help resolve the electronic issues. It's appreciated to hear that you're pleased with your purchase, and I'm grateful to have been part of this...
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Thank you for all your help
Reply from Patty Chumbley
May 21st, 2026 06:05 PM
Katelyn, I appreciate your kind words. I'm glad I could assist you, and if you need anything else, please feel free to reach out.
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Jo is very helpful and takes her time with you. If you ask a question or ask her to do something, if she can't do it right then, she will come back to it as soon as possible and get you the answer.
Reply from Jo Dyess
May 21st, 2026 05:56 PM
JAMES, I appreciate your kind words about my approach. I'm glad to know that you feel supported and that I could provide the help you needed. If you have any more questions or need further assistance, please don't hesitate to reach out.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions