Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
We had a great experience with Waterstone. Every step of the way we knew what was coming up and what needed to happen for things to progress. Service and Communication were the best. Highly recommended!!
Reply from Owner
August 10th, 2026 02:04 PM
Eve, I'm glad to hear that you had a great experience with Waterstone. It's nice to know our communication and service met your expectations. Thank you for the high recommendation!
I appreciated that you "held our hands" through the process and let us know where we were and what the next step was on every step of the way. I was especially grateful for Valerie, who worked with us even late into the day to make sure everything...
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Reply from Shawn Chappell
August 10th, 2026 08:31 PM
Eve, I'm grateful for your kind words and happy to hear that you felt well-supported throughout the process. Valerie and I strive to ensure everything goes smoothly, and it's nice to know her dedication made a difference for you. Thank you...
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Mike and his team are amazing and help their clients every step of the way. Mike is very clear and transparent with the entire home loan process and he's been amazing! I couldn't possibly imagine having anyone better to help my family and I...
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Reply from Owner
August 10th, 2026 02:01 PM
Malissa, I'm glad to know that you found my guidance clear and transparent throughout the home loan process. It's wonderful to hear that you felt supported every step of the way. Thank you for trusting me with such an important milestone for...
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Mike and his team are amazing and help their clients every step of the way. Mike is very clear and transparent with the entire home loan process and he's been amazing! I couldn't possibly imagine having anyone better to help my family and I...
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Reply from Mike David
August 10th, 2026 04:49 PM
Malissa, I'm pleased to hear that you found my guidance clear and transparent throughout the home loan process. It's great to know that you felt supported every step of the way during this significant milestone for your family. Thank you for...
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Communication was extremely poor. Company staff did not communicate with each other. Documents that company requested sent to 4 different employees. I felt as a lender I was not communicated with for my loan. Dececsion were made for me just...
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Reply from Waterstone Mortgage
August 3rd, 2026 02:09 PM
Holli, thank you for taking the time to share your feedback. We appreciate you bringing your concerns regarding communication, document requests, closing timelines, and the overall loan process to our attention. We will review the details of...
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Worked endlessly to find us a loan that woold would work
Reply from Ashley Tengler
August 10th, 2026 05:19 PM
I'm happy that I could assist you in finding a loan that suited your needs, McKenna. Your satisfaction means a lot to me. If you have any more questions or need further assistance, please feel free to reach out.
for
Great, constant back and forth communication. no hassle and Cole and the Waterstone Mortgage team did all the hard work. i especially enjoyed the fact that most documents were through their portal and made it easy to upload. Their communication...
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Reply from Cole Holmes
August 10th, 2026 01:37 PM
I'm glad to hear that the communication and document process through the portal worked well for you, Raul. It's great to know that our collaboration with your realtor was helpful. Thank you for sharing your experience!
She was very helpful and thorough throughout the whole process
Reply from Kelly Loveland
August 10th, 2026 02:42 PM
Thank you, Tyler, for your kind words. I'm pleased to hear that you found my help thorough throughout the process. If you have any more questions or need further assistance, feel free to reach out.
Great Service! Very helpful and excellent to work with!!
Reply from Kelly Loveland
August 10th, 2026 04:48 PM
I'm grateful for your kind words, Shawn. It's wonderful to know that you found my service helpful and enjoyed working with me. If you ever need anything else, I'm here to help!
for
Thank you for your dedication to our clients
Reply from Ben Haughee
August 3rd, 2026 01:52 PM
My pleasure, Kerry! I am so grateful for our partnership and your continued trust in me to guide your clients through the financing process and to the closing table. You are such a great partner to work with and your clients are lucky to have...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions