Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jason and Becky are wonderful
Reply from Jason Knobbe
August 17th, 2026 04:44 PM
Thank you, Mackenzie, for your kind words. I'm pleased to hear that you had a positive experience with both Becky and me. If there's anything more we can do for you, please let me know.
Working with Jason and Waterstone Mortgage was a great experience. The process was explained very well and we knew exactly what we were supposed to do at each stage.
Reply from Owner
August 17th, 2026 01:09 PM
Jessica, I'm grateful for your kind words about your experience with me at Waterstone Mortgage. It's great to hear that the process was clear and you felt well-informed at each stage.
Working with Jason and Waterstone Mortgage was a great experience. The process was explained very well and we knew exactly what we were supposed to do at each stage.
Reply from Jason Pike
August 17th, 2026 12:42 PM
Jessica, I'm pleased to hear that you had a great experience with me and Waterstone Mortgage. It's important to me that the process is clear and straightforward for you. Thank you for your feedback!
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Eric was great at getting the mortgage completely in a timely manner. the buyer did have a personality clash with Eric, but I think she was just not reading her emails correctly and needed more hand holding then normal
Reply from Eric Putt
August 17th, 2026 02:22 PM
Lois, I appreciate your feedback and am glad to hear that the mortgage process was completed in a timely manner. I understand there were some communication challenges, and I will strive to ensure clearer guidance in the future. If there's anything...
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This team was very helpful and dependable. i highly recommend their services.
Reply from Jason Stier
August 17th, 2026 02:06 PM
Anthony, I'm grateful for your recommendation and pleased to know you found the team helpful and dependable. Your feedback means a lot to me.
Tammy heard of my situation, her and her team took me under their wing and guided me the entire way. The process was seamless and stress free. Tammy and her team went above and beyond my expectations.
Reply from Tammy Powers
August 17th, 2026 03:48 PM
Nina, I appreciate your kind words and I'm glad to hear that my team and I could support you throughout the process. It's nice to know that we exceeded your expectations and made the experience seamless and stress-free for you. If you ever...
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Shelbey Rivera - Waterstone Mortgage has received a review with 5 star rating from Cassandra G
Reply from Owner
August 17th, 2026 01:07 PM
Cassandra, thank you for the perfect rating! I'm pleased to know you had a positive experience.
Shelby is great! She answered all of our questions & concerns. Very communicative! Explain the home buying process very well especially for first time homebuyers. Definitely recommend! :)
Reply from Shelbey Rivera
August 17th, 2026 05:12 PM
Cassandra, I'm pleased to know that I could assist you with all your questions and concerns during the home buying process. Your recommendation means a lot to me, and I'm thankful for your kind words!
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Waterstone Mortgage
We truly had a great experience working with Margie! She was always there for us, providing guidance, support, and helpful advice throughout the entire mortgage process. She is knowledgeable, professional, and truly knows what she's talking...
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If my buyer chose a different lender with honesty and integrity. Which he has neither. The whole process was totally stressful. In over 25 years in this business I have NEVER encountered such a "supposedly"professional. Lied to the client an...
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Reply from Tim Grenier
August 17th, 2026 08:28 PM
Cheryl, I'm sorry to hear about your experience and the stress it caused. I appreciate your feedback and encourage you to reach out to me directly so we can discuss this situation further.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions