Southwest Funding — 4.85★ Mortgage Loan Officer in Dallas, TX

True North Yates Group- Southwest Funding has received a review with 5 star rating from Cindy K

Reply from Shay Yates

October 21st, 2024 08:59 PM

I'm absolutely thrilled to hear that you've given me a 5-star rating. Your satisfaction is my highest priority, and I'm glad I was able to meet your expectations. I'm always here to assist you with any needs you may have. Thanks a bunch for...

True North Yates Group- Southwest Funding has received a review with 5 star rating from Cindy K

Reply from Owner

October 21st, 2024 08:59 PM

I'm absolutely thrilled to hear that you've given me a 5-star rating. Your satisfaction is my highest priority, and I'm glad I was able to meet your expectations. I'm always here to assist you with any needs you may have. Thanks a bunch for...

Shay is a great communicator. I even received emails & texts on the weekend. It’s refreshing to have one point of contact during this process. Thank you Shay you did a great job.

Reply from Shay Yates

December 17th, 2025 05:00 PM

Thank you so much, Cynthia! I'm thrilled to hear that you had a positive experience. Communication is key, especially when working to meet your expectations. I'm glad I was able to provide that for you. Your feedback means a lot to me and to...

Help and communication through the process

Reply from Paul Guerrero

October 19th, 2024 12:28 AM

I'm thrilled to hear that you found the help and communication through the process valuable, Jose. Your feedback means a lot to me and the rest of the team at Southwest Funding. It's rewarding to know that the work we do is appreciated and...

True North Yates Group- Southwest Funding has received a review with 5 star rating from Michael M

Reply from Shay Yates

October 16th, 2024 07:04 PM

Micheal, it was an absolute pleasure being your loan officer. Getting to know you and your family and now knowing I’ve helped multiple generations into a home was an absolute blessing. Thank you so much for your service to our country and if...

True North Yates Group- Southwest Funding has received a review with 5 star rating from Michael M

Reply from Owner

October 16th, 2024 07:04 PM

Micheal, it was an absolute pleasure being your loan officer. Getting to know you and your family and now knowing I’ve helped multiple generations into a home was an absolute blessing. Thank you so much for your service to our country and if...

Everything went smoothly, I really appreciate the fact that you communicated with me and were patient with me knowing that I was working most of the time when you needed something

Reply from Shay Yates

December 17th, 2025 05:00 PM

I'm thrilled to hear that you had a smooth experience, Michael. Your positive feedback means a lot! It was certainly my pleasure to communicate with you and be patient, understanding your work commitments. Your satisfaction is our top priority...

Southwest Funding has received a review with 5 star rating from Jake L

The whole experience was rewarding, met some very caring people who were also consummate professionals. all questions were answered immediately and courteously without hesitation. All in all a uniquely positive experience.

Reply from Southwest Funding

August 8th, 2025 10:23 PM

We're absolutely thrilled to hear you had such a rewarding experience with us, Jake! We pride ourselves on our professionalism and promptness in responding to all questions and we're glad to know that it made a difference for you. Your positive...

Excellent communication and understanding

Reply from Stacy West

October 18th, 2024 01:03 PM

I'm delighted that you had a positive experience, Samantha. Your kind words regarding communication and understanding are greatly appreciated. As part of the Southwest Funding team, I always strive to provide excellent service and it's wonderful...

Southwest Funding, Dallas, TX