Southwest Funding — 4.85★ Mortgage Loan Officer in Dallas, TX

Kaylee made the loan proccess a breeze. She kept us updated every step of the way, and answerd all of our questions in a timely manner. Could not have had a better experience!

Reply from Stacy West

September 7th, 2026 05:47 PM

Dakota, I'm pleased to hear that Kaylee made the loan process so smooth for you. It's great that her timely updates and responses contributed to your positive experience. Thank you for sharing this with me!

very good comunicatio all time

Reply from David Guaqueta

September 7th, 2026 07:56 PM

I'm glad to hear that the communication met your expectations, Fabiola. Thank you for your feedback.

Great person that will help you understand the process.

Reply from Paul Guerrero

September 7th, 2026 07:58 PM

David, I appreciate your kind words. I'm glad I could help you understand the process. Thank you for the positive feedback.

Despite what felt like a challenging transaction at times, Eddie made sure he kept my Husband and I informed and worked quickly when we were pressed for time. I'd like to add, Eddie has assisted several family members of mine in purchasing...

Despite what felt like a challenging transaction at times, Eddie made sure he kept my Husband and I informed and worked quickly when we were pressed for time. I'd like to add, Eddie has assisted several family members of mine in purchasing...

Reply from Southwest Funding

September 7th, 2026 08:37 PM

Lilia, I appreciate your kind words about Eddie and the trust your family has placed in us. It's wonderful to hear that he kept you informed and worked efficiently throughout the transaction. Thank you for choosing Southwest Funding, and we...

Jorge Sanchez, Llanette Sanchez. Awesome, very helpful, professional. I was very blessed to have them throughout this process. Amanda Carr was awesome as well. This is my first time and it seemed so smooth. I will always use their services....

Jorge Sanchez, Llanette Sanchez. Awesome, very helpful, professional. I was very blessed to have them throughout this process. Amanda Carr was awesome as well. This is my first time and it seemed so smooth. I will always use their services....

Reply from Southwest Funding

September 4th, 2026 01:48 PM

Ruben, I'm thankful for your kind words about Jorge, Llanette, and Amanda. It's great to know that they were helpful and professional throughout your first-time experience. Your trust in our services means a lot, and I appreciate your support....

Awesome personality and on top of everything and questions

Reply from Paul Guerrero

September 4th, 2026 06:19 PM

Michael, I'm pleased that you found my personality and responsiveness helpful. Thank you for your positive feedback.

My clients lender, Steven, kept in touch regularly and was very responsive when I needed to communicate with him. I had a great experience!

Reply from Southwest Funding

September 4th, 2026 08:20 PM

Erin, I appreciate your feedback about Steven's responsiveness and regular communication. It's wonderful to hear that you had a great experience!

Communications we're slow. Dates agreed on we're not met. We even had to make another payment in the grace period to avoid being late. Return calls & updates & responses to our calls & questions were slow or non existent. At the beginning she...

Reply from Amy Moreno

September 3rd, 2026 02:51 PM

I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.

Southwest Funding, Dallas, TX