Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Reviews from Web
First in for most I would like to say this experience was life changing because I was so scared going into this process alone but then I sat with my loan officer and he helped me get through this and i calmly relax and he really helped me calm...
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Alex Scheske, Ruoff Mortgage
Alex responded really quickly. He helped me understand the process if of buying since I did a private sale. He also finished the process far faster than I expected.
Reply from Alex Scheske
April 14th, 2026 07:40 PM
Kapow! FSBO's can go SLOW if you're not working with the right lender. it was a pleasure to help you all and can't wait for baby to get here!
Better communication
Dan The Stache Logan was very knowledgeable and informative of the entire process and worked tirelessly to ensure we closed as soon as possible, making the entire experience painless.
Reply from Owner
March 12th, 2026 07:31 PM
I'm glad to know that my efforts made the process clearer and more efficient for you, Ian. Providing a seamless experience is very important to me, and I'm happy to hear that everything went smoothly. Thank you for trusting me with your mortgage...
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Dan The Stache Logan was very knowledgeable and informative of the entire process and worked tirelessly to ensure we closed as soon as possible, making the entire experience painless.
Reply from Dan Logan, Ruoff Mortgage
March 6th, 2026 10:01 PM
Thank You Ian it was please working with you as well. Because of your timely responses we were able to get you loan done just in time! I look forward to working with you on anything you need in the future. I work primarily n referrals so please...
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The quality and quickness throughout the whole process was great!
Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 08:54 PM
I sincerely appreciate your feedback and the 5-star review Naomi, thank you! I'm glad to hear that the process was efficient and met your expectations. Feel free to reach out at any time if I can be of assistance going forward.
Larry Dickey was very easy to work with at Ruoff Mortgage. The loan butler on the website was easy to navigate and it allowed me to see the steps completed and coming up to prepare documentation to submit. The loan process was very smooth and...
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Reply from Owner
March 17th, 2026 10:22 AM
I appreciate your detailed feedback, Charmin. It's great to know that the Loan Butler tool made navigation easier for you and helped facilitate a smooth process. Janeen and I are committed to ensuring customer satisfaction, and I'm glad we...
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Cathes communication was exceptional, she was always quick to respond and was very helpful explaining the process to a first time home buyer.
Reply from Cathe Music, Ruoff Mortgage
March 9th, 2026 10:18 PM
Thanks for the review Laura! It means so much to me that you and your family trust me with your home loan needs! So happy for you to start your home owning experience! Good luck with everything and please know i am always here for you!
There was very good communication with Larry & Janeen at Ruoff. I felt comfortable calling them for questions and advice. The whole process was very smooth and fast. Every step was thoroughly explained. This was a great company to work with...
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Reply from Larry Dickey Jr.
March 16th, 2026 07:46 PM
I'm pleased to hear that both Janeen and I could provide the communication and support you needed throughout the process, Charmin. It's important to me that you felt comfortable reaching out for any questions or advice. I'm glad the steps were...
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Joel was knowledeable, patient, and very efficient. He was always quick to respond and kind in his responses. We really enjoyed working with Joel and would recommend him to others as well!
Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 08:48 PM
It's wonderful to hear that you found my approach helpful and efficient. I'm pleased that working together was a positive experience for you Aaron, and I'm grateful for your kind words! Should you have any further questions or if there's any...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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