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Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(49,949)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.93

(49,949)

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5 Star

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Doug and Lorissa really deserve 5 stars. Loan Butler is still very helpful, but unfortunately my devices didn't like it and it prevented me from logging in more than once on each device. I ended up logging twice on each of my devices (Chrome...

Reply from Doug Carroll, Ruoff Mortgage

April 28th, 2026 04:53 PM

Thank you for the kind words Blaise! At Ruoff Mortgage, we aim to make the digital side of home financing as seamless as possible through our Loan Butler portal and online application. We’re glad that the overall process was a success for you....

It was the one on one contact and the understanding of the questions

Reply from Tyler Wampler, Ruoff Mortgage

April 29th, 2026 01:55 AM

Angela, I appreciate your feedback and enjoyed working with you. If there's anything more I can assist you with, please don't hesitate to reach out!

Lindsey always does an excellent job and is our go to mortgage lender. We wouldn't trust anyone else.

Reply from Lindsey DeWitt

May 8th, 2026 03:04 PM

Alexander, I appreciate your trust and kind words. It's appreciated to know that you consider me your go-to mortgage lender. If you need any further assistance, I'm here to help.

Ashley was amazing. She was always ready to help answer any questions we had. She made sure we knew exactly what was needed and what was coming up next. We will be recommending her to all of our friends!

Reply from Ashley Dickes

May 8th, 2026 03:04 PM

Paige, I'm so pleased to hear that you found my assistance helpful and clear throughout the process. Your recommendation means a lot to me, and I'm grateful for your trust. If you have any more questions or need further assistance in the future,...

Super smooth with no surprises. we were able to get into our new home in no time at all with no surprises. Kym was very knowledgeable of VA homeloans it made for a pleasant experience that I would recommend for anyone looking for a new home....

Reply from Kym Baker, Ruoff Mortgage

April 28th, 2026 02:06 PM

Thank you, Joseph, for sharing your experience. I'm happy to hear that everything went smoothly with your VA home loan and that I could assist in making the process pleasant for you. Your recommendation means a lot to me, and I'm grateful for...

Since this includes a sensitive topic, I'm trying to phrase this the best I can... Brittany and her team treated me fairly and with respect. I have excellent credit (well over 800) and a six figure salary, yet other firms ignored me(I approached...

Reply from Brittany Eckerle, Ruoff Mortgage

April 28th, 2026 02:20 PM

Thank you for sharing your experience, Justice. I'm pleased to know that you felt respected and fairly treated throughout the process. It's important to me that every client feels valued, and I'm glad I could provide guidance on additional...

Great Customer Service and responding quickly

Reply from Rodney Reynolds

May 8th, 2026 08:18 PM

Erica, I appreciate your kind words about the customer service and responsiveness. I'm glad to know that you had a good experience. If there's anything else I can assist you with, please feel free to reach out.

Got me approved when it felt impossible a couple years ago , and guided me through the entire process step by step from credit rebuild to purchasing

Reply from Nicholas Boucher, Ruoff Mortgage

April 29th, 2026 06:21 PM

I'm glad I could help you navigate the process, TreLeon. It's wonderful to hear that I could assist you from credit rebuilding to purchasing. If you ever need further assistance, please reach out to me.

Working with Jamie at Ruoff Mortgage was truly one of the best parts of our home buying experience. From the very beginning, she made us feel confident, informed, and completely taken care of.Jamie is an incredible communicator—she kept us...

Reply from Owner

April 29th, 2026 04:12 PM

Hannah, THANK YOU for your kind words! You are some of the absolute best clients to work with and I was honored to help guide you. It takes a team and you and Austin make a great one, always diligent in making sure you are set up for now and...

Reply from Jamie Freeze

May 8th, 2026 01:03 PM

Hannah, I'm so grateful for your kind words about your home buying experience with me at Ruoff Mortgage. It's appreciated to know that you felt confident and well-supported throughout the process. Keeping my clients informed and at ease is...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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