Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Simple to participate and timely progress.
Reply from Dick Engle
July 20th, 2026 08:19 PM
I'm pleased to hear that you found the process simple and timely, Peter. If there's anything else I can assist you with, please let me know.
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Ruoff Mortgage - Jackson
We worked with David from Jackson. Yes he was able to get the work done. However, David pushed us onto his assistant, was short tempered at one time, and did NOT walk us through the process. It took over 30 days. My realtor had to contact him...
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Reply from Owner
July 21st, 2026 03:21 PM
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not reflect the level of communication and guidance we strive to provide throughout the mortgage process.We have made a couple of attempts to...
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Patient and smooth process.
Reply from Donnie Dodson, Ruoff Mortgage
July 8th, 2026 03:25 PM
I'm happy to hear that you found the process to be smooth and that patience was part of your experience, John. Thank you for choosing me and Ruoff Mortgage for your needs.
This was my very first house buying experience , but not my partners. Brendan still included me, and walked me through the whole process. He was ready to answer all the silly little questions anytime i I had them! He made the whole process...
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Reply from Brendan Morris, Ruoff Mortgage
July 10th, 2026 03:35 PM
Thank you for the awesome review, Samantha!
Rusty was very attentive and answered our questions anytime of day. We had been on the fence on purchasing, Rusty checked on us often enough to make sure we knew he was there, but not too much to make us feel pressured . He was very professional...
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Reply from Rusty Darner, Ruoff Mortgage
July 8th, 2026 06:06 PM
Eland, I'm pleased to hear that you felt supported and never pressured throughout the process. It's important to me to be available and attentive to my clients' needs, and I'm grateful for the opportunity to work with you again. If you have...
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Vince Weddle, Ruoff Mortgage
Response time and communication.
Reply from Vince Weddle, Ruoff Mortgage
July 8th, 2026 04:20 PM
I'm pleased to know that you found my response time and communication effective, Nathan. If there's anything else I can assist you with, please feel free to reach out. I truly apologize for any unclear information regarding the closing fees....
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John Periatt, Ruoff Mortgage has received a review with 5 star rating from Sadie W
Reply from Owner
July 20th, 2026 01:51 PM
Sadie, thank you for the great rating! I'm happy to know that your experience with Ruoff Mortgage was positive. If you ever need assistance in the future, I'm here to help.
You all made sure to everything to us. And as we were coming from a crazy situation and changing lenders it made all the difference! You were always accessible and made the entire experience as easy as it could be.
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Reply from John Periatt, Ruoff Mortgage
July 8th, 2026 03:20 PM
Sadie, I'm grateful for your feedback. I'm pleased that I could assist during such a transitional time and make the process as easy as possible for you. Being accessible is a priority for me, and I'm glad it made a difference in your experience....
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Christy Linn, Ruoff Mortgage
She amazing, explains complicated concepts in such a basic way. Making buying my first home a simple as possible
Reply from Owner
July 20th, 2026 05:03 PM
Jaimee, I'm pleased to hear that I could make your first home buying experience simpler by explaining complex concepts clearly. Thank you for your kind words.
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Christy Linn, Ruoff Mortgage
Christy was amazing! She was able to explain everything on a basic level, making it so much more understandable.
Reply from Christy Linn
July 20th, 2026 06:52 PM
Jaimee, I'm happy to hear that I was able to explain everything clearly and make it more understandable for you. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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