Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jenny is so easy to work with! I was able to
stop by her office without an appointment and she was happy to help me. The entire staff was super nice. Jenny is very knowledgeable!
Reply from Jenny Rutledge, Ruoff Mortgage
August 26th, 2026 06:46 PM
I'm glad to hear that you found it easy to work with me, Terri. It's nice to know that my team and I could assist you when you stopped by. Thank you for your kind words about my knowledge and the staff's friendliness.
Better communication between underwriters and our lender wouldve been appreciated.
Reply from Brandon Behny
August 19th, 2026 04:59 PM
Thank you for sharing your feedback, Jasmine. I understand the importance of clear communication, and I appreciate you bringing this to my attention. Please reach out to me directly if you'd like to discuss this further.
Dan is amazing. Thorough, communicative and he made the whole buying process a breeze!
Reply from Owner
August 24th, 2026 05:58 PM
Hey Jacob! This review will preach ! thanks for this/ Reviews like this are what helps my businesss the most.
Thank you and congratulations.
Dan is amazing . Thorough, communicative and made the process a breeze!
Reply from Dan Nicholas, Ruoff Mortgage
August 19th, 2026 08:28 PM
Hey Sarah! Awesome. Thanks for the great rating. These really help my business. LOVED working with you and Jacob. Like I said, great students. Enjoy the awesome new home!
Thank you
for
Kym Baker, Ruoff Mortgage
I'm a first time homebuyer, so I was nervous going into it. Every time I had a question, I would send Kym a message and she would respond quickly, and make sure I understood what I was signing and agreeing to. She didn't make me feel pressured...
read more
Reply from Kym Baker, Ruoff Mortgage
August 19th, 2026 04:26 PM
Emilie, I'm pleased to know that I could help ease your nerves as a first-time homebuyer. It's important to me that you felt understood and comfortable throughout the process. Your recommendation and kind words mean a lot, and I'm grateful...
read more
Communication
Reply from Jenny Rutledge
August 31st, 2026 01:12 PM
I'm glad you found the communication effective, Ryan. Thank you for your feedback!
for
Everything was done very quickly And the communication was also excellent.
Reply from Kyla Henry
September 1st, 2026 04:13 PM
Brenda, I appreciate your feedback and am pleased that you found the process quick and communication excellent. Thank you for choosing to work with me at Ruoff Mortgage!
Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Amber H
Reply from Owner
August 31st, 2026 07:13 PM
Amber, I appreciate your positive rating. Thank you for your support!
My loan officer was amazing! Will defi be recommending!! Thank you!
Reply from Melissa Stone
August 31st, 2026 07:26 PM
Amber, I appreciate your kind words and am glad to hear that you had a positive experience. Thank you for considering recommending me to others!
for
The communication; We never had to wait more than a few minutes for an answer, including on weekends and off hours.
Reply from Tonya Neill
August 19th, 2026 03:33 PM
I'm pleased to hear that the communication met your expectations, Stephanie. Being responsive and available is important to me, so it's great to know it made a positive impact on your experience.
1511–1520 of 49757
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us