Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Very friendly and hard working. FYI We could have started a week earlier on the 401k withdrawls. shelly's POA hard copy requirement was a little messy.
Reply from Emily Floyd - Northpointe Bank
December 15th, 2025 04:57 PM
Thank you so much, Joe! It was truly a pleasure working with you. I appreciate the opportunity to work for you and Shelly, and the trust you showed in our guidance as we navigated the mortgage process. I am always here to help you, even now,...
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Northpointe Bank - Providence
Our loan processor, Don Miller, was awesome to work with. Answered in a timely manner, great communication and problem solving skills. Made the process easy and stress free. Closed on time.
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Don Miller - Northpointe Bank
Don was easy to work with; always responded in a timely manner, stayed on top of our loan process, great communication and problem solving skills. My husband and I felt supported by Don throughout the process. I would highly recommend him in...
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Reply from Don Miller - Northpointe Bank
December 15th, 2025 03:20 PM
I'm glad to know that you found the loan process manageable and supportive, Kelsey. Ensuring effective communication and timely responses is something I always strive for. It was great to work with you and your husband, and your recommendation...
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Justin Veneklase - Northpointe Bank
We had issues with our bank. Justin was a great advocate on our behalf. He was patient and he endured to the end. We plan on working with Justin in the future.
Reply from Justin Veneklase - Northpointe Bank
December 15th, 2025 05:16 PM
Thank you Steve! I'm so excited we were able to get it done for you!
It was efficient!
Reply from Bill Willoughby
December 22nd, 2025 04:27 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Northpointe Bank - Atlanta
Donnie was totally professional and always answered our calls, even on weekends. He made the home buying process as easy as it could be.
Jesse and his team, Kelly and Becky, made the loan process smooth and stress-free. They were professional, responsive, and genuinely cared about helping me through each step. I really appreciated their clear communication and support.”
Reply from Owner
December 15th, 2025 06:52 PM
Dean, I appreciate you sharing your experience. I'm pleased to hear that you found the loan process smooth and stress-free. It's important to me to ensure clear communication and provide support, so I'm glad it made a difference for you. If...
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Jesse and his team, Kelly and Becky, made the loan process smooth and stress-free. They were professional, responsive, and genuinely cared about helping me through each step. I really appreciated their clear communication and support.”
Reply from Jesse Cronen - Northpointe Bank
December 14th, 2025 02:10 AM
Dean, I appreciate your feedback. I'm pleased to hear that the loan process felt smooth and stress-free for you. Clear communication and support are key priorities for me, so I’m glad you felt well-assisted throughout each step. If there’s...
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Thank you Lindsay Ratterman!
We had a great first time home buying experience, we couldn’t and would never buy a house without working with Lindsay.
Reply from Lindsay Ratterman - Northpointe Ban...
December 13th, 2025 08:02 PM
Congratulations on your new home! You did the work and I appreciate you trusting me to help!
We were able to finance our first short term renta!
Reply from Jesse Cronen - Northpointe Bank
December 14th, 2025 01:37 AM
It's great to hear that you were able to finance your first short-term rental! I'm glad I could be a part of making that happen for you. If you have any questions in the future or need further assistance, just let me know.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender