

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
great experience
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great job!
Reply from Timothy Tusing
December 30th, 2025 03:25 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jim and Sebastian were both extremely helpful and informative throughout the process of buying our first home. Videos were sent to explain each step of the process and to keep us updated. I’ve already recommended Northpointe to my coworker...
read more
Reply from Owner
December 24th, 2025 03:08 PM
Thank you for sharing your experience, Briana. I'm glad that both Sebastian and I could assist you effectively and that the videos were helpful in keeping you informed. It means a lot to hear that you've recommended Northpointe to your coworker....
read more
Jim and Sebastian were both extremely helpful throughout the process and answered any questions we had. Timely responses and kept us updated throughout the process through videos of each step. I have already recommended Northpointe to a coworker...
read more
Reply from Jim Van Law - Northpointe Bank
December 23rd, 2025 03:19 PM
I'm glad to hear that the experience was helpful for you during what can be a stressful time. It's great to know that the updates and videos were useful, and I'm pleased that your interaction with Sebastian and me made a difference. Your recommendation...
read more
Difficult situation requiring significate follow up and patienc.
Reply from Paul Munsie
December 30th, 2025 03:10 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ed is extremely knowledgable and patient as we took our time to evaluate our options. He was always ready to answer questions or help us walk through different financial scenarios.
Reply from Ed Napieralski
December 30th, 2025 03:00 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Christian guided us throught the process and was great in answering all our questions
Reply from Christian Durland
December 30th, 2025 02:48 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
CHAD WAS GREAT
Reply from Chad Irwin - Northpointe Bank
June 11th, 2026 04:27 PM
Bryan, I'm glad to hear that you had a great experience. Thank you for your kind words!
Chad was great
Reply from Chad Irwin
June 11th, 2026 04:28 PM
Lamonia, I'm glad to hear that you had a great experience. Thank you for your kind words!
Very transparent about the entite process with competitive interest rate and smooth process
Reply from Ryan Bird
December 30th, 2025 05:17 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
4491–4500 of 22287
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender