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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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1 Star
1%
Reviews from Web
  • C
    Clifton P
    Posted on December 29th, 2025 04:49 PM
    Jeff Morgan - Northpointe Bank has received a review with 4 star rating from Clifton P
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    Brady Johnson - Northpointe Bank
    SFTP
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    Clifton P
    West Jordan, UT
    Posted on December 29th, 2025 04:49 PM
    The experience was great. although there was one woman we worked with, i I don't recall her name, but she was quite frustrating to work with. She was vague in what she requested from us, and not helpful when we asked form clarification.
    read more
    Reply from Brady Johnson
    January 5th, 2026 04:49 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • C
    Clifton P
    West Jordan, UT
    Posted on December 29th, 2025 04:49 PM
    The experience was great. although there was one woman we worked with, i I don't recall her name, but she was quite frustrating to work with. She was vague in what she requested from us, and not helpful when we asked form clarification.
    read more
    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • A
    Audrey M
    Posted on December 29th, 2025 04:41 PM
    Thank you to Daniel and Kelly for facilitating a smooth and easy process for us! They responded quickly to all questions and were personable to boot!
    Reply from Daniel Winslow - Northpointe Bank
    January 15th, 2026 01:46 PM
    Appreciate the review and kind words! Glad we could help you all secure a better financial future - thanks for choosing Northpointe Bank!
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    Northpointe Bank - Grand Rapids, MI
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    CDY
    Posted on December 29th, 2025 03:51 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from CDY
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    Carlos B
    Milwaukee, WI
    Posted on December 29th, 2025 03:50 PM
    The process is rapid and convenient, and my other accounts have been managed efficiently.
    Reply from Christian Durland
    January 5th, 2026 03:51 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • G
    Gadadhar H T
    Dripping Springs, TX
    Posted on December 29th, 2025 03:40 PM
    Ryan is fantastic—knowledgeable, responsive, and made our loan process easy and smooth from start to finish.
    Reply from Ryan Bird
    January 5th, 2026 03:41 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • I
    Imelda C
    Posted on December 29th, 2025 03:28 PM
    Kelky Lee is a nice person she is easy communicate reliable person guide and assist you from the beginning to the end im so happy for there service and to my new home
    Reply from Owner
    January 18th, 2026 01:10 AM
    Thank you so much for allowing me to help you with purchasing your new home. I am happy we found a great program that worked for what you all needed!
  • I
    Imelda C
    Jeffersonville, IN
    Posted on December 29th, 2025 03:20 PM
    They are very easy to communicate and assist us well from start to end they are patiently guiing til the end very approachable
    Reply from Kelly Lee - Northpointe Bank
    December 29th, 2025 05:13 PM
    Thank you so much for your kind words. We are so happy for you buying your first home and experiencing the American Dream!
  • J
    Joshua M
    Grand Rapids, MI
    Posted on December 29th, 2025 02:47 PM
    Mason and his team were very helpful throughout the whole process!
    Reply from Mason Maurer
    January 5th, 2026 02:48 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender