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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • for
    Paul Ferreira - Northpointe Bank
    SFTP
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    Aaron B
    Killingly, CT
    Posted on February 22nd, 2026 03:50 PM
    Paul made the process pain free from online links to pay to a detailed list of required documents need to keep the process going and being quick with responses to questions or concerns
    Reply from Paul Ferreira
    March 2nd, 2026 08:21 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    John R
    Fishers, IN
    Posted on February 22nd, 2026 02:07 PM
    I had an overall good experience and I had been working with another company with sometimes better rates. When I talked about when when to lock rates and checked in about rate updates I got responsive and thoughtful answers from Brett, while...
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    Reply from Brett Foster - Northpointe Bank
    February 23rd, 2026 08:33 PM
    It's great to hear that you felt confident in moving forward with me for your refinancing needs, John. I strive to provide responsive and thoughtful guidance, so I'm glad that stood out during your experience. Your feedback is appreciated,...
    read more
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    Christina D
    Louisville, KY
    Posted on February 22nd, 2026 01:15 PM
    Very easy to work with from start to finish very friendly and accommodating
    Reply from Kelly Lee
    March 2nd, 2026 08:30 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • M
    Marcie D
    Louisville, KY
    Posted on February 21st, 2026 08:01 PM
    Was able to get everything submitted without
    Reply from Jesse Cronen - Northpointe Bank
    February 23rd, 2026 01:14 PM
    Marcie, I'm grateful for the positive feedback. It's important to me that everything progressed smoothly with your submissions. If there's anything more you'd like to discuss or if you have any questions in the future, feel free to reach out....
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  • M
    Madison C
    Louisville, KY
    Posted on February 21st, 2026 07:34 PM
    Communication was excellent and really took time to talk me through everything!
    Reply from John Dziedzic - Northpointe Bank
    February 23rd, 2026 03:04 PM
    Thanks for the review. There's nothing like buying your first home. You will really enjoy it. I'm always here if you ever need anything.
  • D
    Devika E
    Delaware, OH
    Posted on February 21st, 2026 05:58 PM
    BJ is the BEST! From start to finish, my first time homeowner processes were easy! BJ was amazing with getting my VA home loan started and found me a better APR! I will recommend him to everyon!
    Reply from BJ Maselli
    February 21st, 2026 08:33 PM
    Devika, thank you so much for the kind words! It was truly an honor to help you through your first home purchase, and I’m so glad the process felt smooth and easy from start to finish.Most importantly, thank you for your military service. Being...
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  • for
    Laurinda Conrad - Northpointe Bank
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    Jakob B
    Aurora, CO
    Posted on February 21st, 2026 05:14 PM
    Great communication and helpful answer questions
    Reply from Laurinda Conrad
    March 2nd, 2026 04:15 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • A
    Alice M
    Orange Beach, AL
    Posted on February 21st, 2026 03:38 PM
    I was the one who wasn't prepared Jeff and Kelly were so patient with me it was the process that was hard for me and they both worked hard for me **********
    Reply from Jeff Prow
    March 2nd, 2026 04:44 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • for
    Tim Pierce - Northpointe Bank
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    Walter G
    Cape Coral, FL
    Posted on February 21st, 2026 03:27 PM
    Quick and easy with no
    Reply from Tim Pierce - Northpointe Bank
    February 24th, 2026 02:31 PM
    Thanks for your help in making the loan process easy also Walter! I appreciate our relationship!
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    Michael Quin - Northpointe Bank
    SFTP
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    Carolyn R
    Rehoboth, MA
    Posted on February 21st, 2026 02:10 PM
    Quick and easy
    Reply from Michael Quin - Northpointe Bank
    February 22nd, 2026 02:35 PM
    Thank you for coming back to me time and time again Carolyn!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender