Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
Mon
8 AM to 5 PM
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Reviews from Web
Such a seamless process working with Dustin on refinancing my home. He made it very seamless and quick. Highly recommend.
Dustin was amazing to work with . He made this as seamless and quick as possible . Highly recommend .
Reply from Dustin Mistelske - Northpointe Bank
March 5th, 2026 02:06 PM
Thank you so much for working with me!!
Great rates and painless process with Matt.
Reply from Matt Howard
March 9th, 2026 06:26 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Tyler Jenkins is an absolutely amazing loan officer! From start to finish, he made the entire process feel smooth, clear, and stress-free. He was incredibly responsive, patient with all of our questions, and took the time to explain everything...
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Overall very friendly and professional
Reply from Gary J. Schorg - Northpointe Bank
March 1st, 2026 02:16 PM
Thank you for your feedback, Juan. I'm pleased to know that you found the process both friendly and professional. If there's anything else I can assist with, feel free to reach out
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Northpointe Bank - Grand Rapids, MI
Gus and Nellie went above and beyond helping me buy the perfect house. The process was uncomplicated and simple. The communication and the expectations were clear and precise. Amazing customer service!! Thanks for making this experience a positive...
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Brett provided in-depth information andanswered and answered all of my questions infelt I felt comfortable that I was able to explore all options and combinations and that I was selecting the right option for me
Reply from Brett Foster
March 5th, 2026 02:42 PM
It's great to know, Iuri, that the information I provided was thorough and helped you feel comfortable exploring all your options. Assisting you in finding the right choice for your needs was important to me. Thank you for choosing Northpointe...
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Jim Van Law - Northpointe Bank
I would go with Jim again.
Reply from Jim Van Law - Northpointe Bank
February 28th, 2026 05:23 PM
Thanks for your trust, Shannon. I'm glad to hear you'd consider working with me again.
Christian was thorough, efficient, professional and very organized throughout the entire process. it was simply a great overall experience!
Reply from Christian Durland
March 9th, 2026 01:01 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jesse is an old family friend and always a pleasure to work with . He takes the time to connect personally and talk is through the various options. Jesse has a great team who is extremely knowledgeable and personable. we worked with Daniel...
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Reply from Owner
May 6th, 2026 12:40 AM
Ashleigh, thank you for your kind words. I'm grateful to hear that your experience with me and the team, including Daniel and Kelly, was so positive. It's important to me to maintain a personal connection and ensure you feel supported throughout...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender