Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
>Excellent service, very professional.
Reply from Adam Dublet
May 20th, 2026 03:39 PM
Thank you Guido, it was such a pleasure working with both you and Gloria.
Beth helped me get a great set interest rate and allowed me to close on my condo! Thank you!!
Reply from Beth Brandt - Northpointe Bank
April 19th, 2026 10:30 PM
I'm pleased to hear that you were happy with the interest rate and that we could successfully close on your condo, Sarah. It was a pleasure working with you, and I'm grateful for your trust in me throughout the process. Thank you for sharing...
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Northpointe Bank - Grand Rapids, MI
Mike Garrison worked with us for our load. He was very focused on getting the right material, being attentive to the process, and keeping us informed which ultimately resulted in our getting our loan on time.. He was very honest with us and...
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Northpointe Bank - DeWitt
Dirk did a fantastic job explaining everything clearly to me and the individuals who gifted me funding for a first time home purchase. He was very on top of communications and reaching out to me whenever anything was needed. Would highly recommend...
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Dirk did a fantastic job explaining everything clearly to me and the individuals who gifted me funding for a first time home purchase. He was very on top of communications and reaching out to me whenever anything was needed.
Reply from Dirk Roskam
April 27th, 2026 03:37 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jim was incredibly responsive and guided us through our first refinance on time and at a great rate. What made Jim standout was his customer service, quick guidance through the facts and respect for our busy schedules. Other companies were...
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Jim was incredibly responsive and guided us through our first refinance on time and at a great rate. What made Jim standout was his customer service, quick guidance through the facts and respect for our busy schedules. Other companies were...
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Reply from Jim Koops
April 27th, 2026 03:48 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Our experience with Theri was flawless. She was proactive and troubleshot throught the process to make sure we felt confident. Our loan situation was a complicated one and she made it stress free for us. We have done many home loans over the...
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Reply from Theri Isaacs - Northpointe Bank
April 19th, 2026 04:47 PM
What a huge compliment! It was our pleasure to assist you. Enjoy your new place!
I’ve worked with several loan officers in the past, and I can confidently say this was the best experience I’ve ever had. James was incredibly patient throughout the entire process and took the time to make sure I fully understood every step...
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Reply from Owner
April 19th, 2026 06:02 PM
Thank you Kyra, I really appreciate the kind words and so glad we were able to make it work out for you! Congratulations again!!
James was so great to work with. He keeps you updated with everything thats going on and takes the time to make sure you understand it all. He is not pushy like some loan officers I've worked with in the past. He makes the entire process as...
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Reply from James Mahieu
April 21st, 2026 05:41 PM
Thank you for your kind words, Kyra. I'm pleased to hear that you felt well-informed and comfortable throughout the process. Making the refinancing experience smooth and easy is always my goal, and I'm grateful for your recommendation.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender