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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • B
    Brent D
    Posted on June 24th, 2026 02:29 PM
    Kelly Lee - Northpointe Bank has received a review with 5 star rating from Brent D
    Reply from Owner
    June 25th, 2026 03:33 PM
    Thank you for the 5 star review!
  • B
    Brent D
    Louisville, KY
    Posted on June 24th, 2026 02:29 PM
    Kelly has helped us purchase three homes, and every experience has been outstanding. She is knowledgeable, responsive, and always finds a way to make things work, even when challenges arise. Her guidance and dedication make the lending process...
    read more
    Reply from Kelly Lee - Northpointe Bank
    June 25th, 2026 03:33 PM
    Thank you very much for those kind words!
  • for
    Tim Christoffersen - Northpointe Bank
    SFTP
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    Bradley K
    Valdez, AK
    Posted on June 24th, 2026 02:25 PM
    we got the loan and the house is being built.
    Reply from Tim Christoffersen
    June 24th, 2026 08:31 PM
    Bradley, I'm glad to hear your loan was secured and the house is now being built. If you have any questions or need further assistance as your project progresses, feel free to reach out.
  • A
    Andrew D
    Camden Wyoming, DE
    Posted on June 24th, 2026 01:35 PM
    Easy to text call, fast with responses and worked with my financial situation well
    Reply from Margie Short
    July 1st, 2026 01:36 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • for
    Northpointe Bank - Grand Rapids, MI
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    Enrique P
    Posted on June 24th, 2026 01:12 PM
    John was very thorough! He doesn't just punch in the numbers, he takes the time to teach and help you get the best rate possible. He is invested and involved with the people he works for and is willing to go out of his way to answer any questions...
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  • for
    John Kane - Northpointe Bank
    SFTP
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    Enrique P
    Schenectady, NY
    Posted on June 24th, 2026 01:12 PM
    John was very thorough! He doesn't just punch in the numbers, he takes the time to teach and help you get the best rate possible. He is invested and involved with the people he works for and is willing to go out of his way to answer any questions...
    read more
    Reply from John Kane
    June 24th, 2026 02:29 PM
    Thank you Enrique and Manuela, it was all my pleasure to work with you two on the purchase of your first home. Enjoy every minute of it.
  • K
    Kevin L
    The Villages, FL
    Posted on June 24th, 2026 12:28 PM
    Because Donnie is one of the most capable, competent, decent people I ever dealt with. I could get ahold of him immediately and any question I asked was addressed instantly with all the information I needed.
    Reply from Donnie Crane
    July 1st, 2026 12:28 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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    Northpointe Bank - Atlanta
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    Lyn J
    Posted on June 24th, 2026 01:45 AM
    Northpointe Bank - Atlanta has received a review with 5 star rating from Lyn J
  • L
    Lyn J
    The Villages, FL
    Posted on June 24th, 2026 01:45 AM
    Donnie and the whole team were very knowledgeable. The whole experience was great
    Reply from Donnie Crane
    July 1st, 2026 12:32 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • for
    Jon Izenbart - Northpointe Bank
    SFTP
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    Caleb S
    Holland, MI
    Posted on June 23rd, 2026 11:24 PM
    Jon was very experienced and knowledgeable. He helped us understand everything, and worked hard to get Us exactly what we were looking for. His honesty and work ethic were noticable and appreciate.
    Reply from Jon Izenbart
    July 1st, 2026 08:37 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender