

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Dave Valino - Northpointe Bank has received a review with 1 star rating from Michael K
Northpointe Bank - Lakewood has received a review with 5 star rating from Russell P
Tim was great to work with and directed us to the best loan for our needs! He explained the process at every step and kept us moving forward even when we hit delays (not due to Tim or Northpointe). We were impressed with how quickly Tim responded...
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Reply from Tim Christoffersen - Northpointe Ba...
June 24th, 2026 08:31 PM
Lisa, I'm truly grateful for your kind words and recommendation. I'm pleased to hear that I could guide you to the best loan for your needs and help navigate any delays. Your feedback about my communication and responsiveness means a lot to...
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Brittney Benjamin took great care of me and always answered my questions. I would use her again and again!
Always available, committed and knowledgeable.
Reply from Theri Isaacs
June 29th, 2026 08:50 PM
Thank you so much! It was my pleasure to assist!
Tyler and I had an in depth discussion and strategy call. This will be more than just one loan from me and we put a plan together on how to do this and grow into the future. I will be calling Tyler when I'm ready for the next one.
Reply from Tyler Jenkins
June 25th, 2026 01:23 PM
Michael - there's nothing I love more than putting together tailored, robust plans to help clients leverage real estate to grow their wealth. I can't wait to see how this portfolio grows over the years. Looking forward to the next one.
I felt like everyone along the way provided transparent, timely instructions and walked us through the process step by step, the entire time. I felt like I could ask any question at any time I needed clarification.
Reply from Don Miller - Northpointe Bank
June 24th, 2026 04:28 PM
Thank you, Nikkole, for sharing your experience. I'm pleased to hear that you felt supported throughout the process and that our team was able to provide clear and timely guidance. It's important to me that you felt comfortable asking questions...
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Kelly Lee - Northpointe Bank has received a review with 5 star rating from Brent D
Reply from Owner
June 25th, 2026 03:33 PM
Thank you for the 5 star review!
Kelly has helped us purchase three homes, and every experience has been outstanding. She is knowledgeable, responsive, and always finds a way to make things work, even when challenges arise. Her guidance and dedication make the lending process...
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Reply from Kelly Lee - Northpointe Bank
June 25th, 2026 03:33 PM
Thank you very much for those kind words!
we got the loan and the house is being built.
Reply from Tim Christoffersen
June 24th, 2026 08:31 PM
Bradley, I'm glad to hear your loan was secured and the house is now being built. If you have any questions or need further assistance as your project progresses, feel free to reach out.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender