NEO Home Loans - Powered By Better, New York, NY
New York, NY
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
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Aaron and team were wonderful!! Aaron is excellent at breaking things down and explaining, and he was quick to respond to answer any questions we had. Everyone that we worked with had a great attitude and made it a great experience.
The response times through email was so fast and I was never left waiting for an answer. And when clarification was needed, I was always able to reach somebody right away on the phone. All steps were explained to us clearly and we went through...
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The switch between the two systems was supposed to be easy and it wasn't. It was double the work on our end and confusing. The automated messages are vague, confusing, and often sent twice, even after you competed a task so you have no idea...
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Really appreciate the knowledge of the VA process!
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This was my first time buying a property and I was not aware of anything or educated, but Jewell answer all my questions and provided me with important information regarding the process of buying a property. To the rest of the team I am very...
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Greg Allen
The portal was very helpful and kept me up to date on what was due from me. The support I received from everyone throughout the process exceeded my expectations.
Reply from Greg Allen
May 12th, 2025 06:23 PM
I'm thrilled to hear that you found the portal helpful and that our team's support exceeded your expectations. Assisting you with your home purchase was a pleasure, and I'm glad we could make the process smooth for you. Thank you for your positive...
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John and his team did an amazing job to make the process seamless and was always available to answer any of our questions
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Customers get the best loan depending on their specific situation. Jim and his team are dedicated to families financial success.
Reply from Jim Juergens
May 13th, 2025 10:39 PM
Thank you so much for the kind words! Our mission is to ensure every family gets the best loan tailored to their unique goals, and we’re honored to be part of that journey. We truly appreciate your trust in us and look forward to supporting...
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James and Jessica at NEO Home Loans provided top-tier service. I really enjoyed working with both of them. They are very friendly, helpful, and helped me to navigate through the quite complicated loan process. As a new homebuyer, it was daunting,...
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Reply from Owner
May 12th, 2025 05:12 PM
so happy everything worked out on this purchase! i’m glad you mentioned Jessica too- she is the best!
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mentioned earlier, James and Jessica both provided top-tier service. They really helped to clarify the loan process and make it easy for me.
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access