James Adair
Mortgage Lender
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relati... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
James and his team were great to work with. James provided a lot of knowledge and support throughout the process and when I was passed to his team members as the process progressed, everyone communicated their role clearly, they gave me time...
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The expertise and professionalism was apparent from the first conversation. Each player had their role , and the insight to the changing market was perfect.
Reply from James Adair
April 6th, 2026 04:25 PM
Kip, I'm pleased to hear that the expertise and professionalism were evident from our initial conversation. Recognizing the roles each team member plays and providing insights into the ever-changing market are essential aspects I prioritize....
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James Adair and Jessica Drumm are fantastic in their availability and reassurance throughout. Normally, I dread the idea of getting a mortgage or refinancing as it's tedious and time consuming. The tools they use really do make the process...
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Reply from James Adair
April 6th, 2026 04:29 PM
It's great to hear that you found the process easy and straightforward, especially given the complexities of handling mortgages or refinancing while traveling internationally. I’m pleased that both Jessica and I could provide the availability...
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What a great team at NEO - James, Hazel, Jessica and Heather. They made the mortgage process as easy as possible. It was a great combination of online portals and direct (phone, virtual) communication to keep us on track. They were always available...
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Reply from Owner
September 28th, 2026 05:58 PM
y’all had great timing and have a wonderful home. we are grateful to have been able to help!
What a great team at NEO. James, Hazel, Jessica and Heather. You made the mortgage process as easy as it could be. Thank you for the insights and for making our new home a possibility.
James and Jessica were so helpful with every aspect of this process. Very professional and yet very compassionate at the same Time.i am a recent widow, and not at all familiar with the process, but they guided me through ii With kindness and...
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James Adair is the best!
James made it great.
Great team, super helpful and well organized. They were great at answering questions and helping us stay on track throughout our home buying process. Would recommend.
Reply from Owner
August 17th, 2026 05:12 PM
appreciate you Heather! I think you got an amazing deal!!
From the start every member of this team was quick to respond, and always made sure all our needs were met and questions were answered. We felt like you always made the time for us and helped make sure we had everything we needed. I especially...
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About
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- CMPS, CLA, Mortgage Coach Grand Master, Top 1% Originator in the US
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 272766
Hobbies
- Reading, Podcasts, Exercising, Movies, Music, Pop-culture, Comedy, History
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access