NEO Home Loans - Powered By Better, New York, NY
New York, NY
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
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Business Hours
Fri
24 hours(Open now)
Sat
24 hours
Sun
24 hours
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Reviews from Web
Jeffrey was always available to problem solve, and in this line of work communication is one of the biggest parts.
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Thank you Josh! Right back at you, great teamwork, communication and care to be our best for our client! Look forward to working again with you soon!
didnt feel like a priority constantly having to follow up
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Ian Stockman
I can’t thank Ian enough for the outstanding support and guidance throughout my home buying journey. From the very beginning, he was incredibly knowledgeable, patient, and responsive—always available to answer my questions and explain every...
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Mara Montes
Mara is the best!!!! We are so lucky to have found her!! She is so graceful and makes the whole process flow so smooth and is always there to answer your questions right away!!
Reply from Mara Montes
September 11th, 2025 05:37 PM
Your kind words are greatly appreciated, Miriam. I'm glad to hear that you felt supported throughout the process. Ensuring a smooth experience and being available for any questions are key aspects of my approach. Please feel free to reach out...
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Mara Montes
Mara is the best ever!! She was so patient with me and so informative,she made the whole process flow so smooth and not stressful at all. she made sure i was understanding the whole process and kept on checking on us to make sure we were 100%...
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Reply from Mara Montes
July 22nd, 2025 08:16 PM
I'm thrilled to hear that you had such a positive experience. It was my pleasure to guide you through the process and ensure everything was smooth and clear. Your trust and happiness are incredibly important to me. Thank you for your kind words...
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Katrinka and her team, Bridget and Maria are amazing to work with. They were with me every step of the way. Not leaving me in the dark on anything. If I didn't understand something, they made sure I was confident with the information, and confident...
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Reply from Owner
July 13th, 2026 01:41 PM
Wayne what a blast it was helping you through your first home buying process. We sure appreciated you asking questions along the way so you felt well informed and knew exactly what to expect. Congrats on homeownership! Cheers to building wealth...
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Thank you for making this entire homebuying process as smooth as possible. I had a few moments of uncertainty with what I was reading, agreeing to, and signing. You guys were there each step of the way not letting me do this with blinders on....
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Reply from Katrinka Condie
June 5th, 2025 01:59 PM
Wayne you are so welcome. So much fun watching you navigate the waters or new homeownership. It has been very exciting to be a part of and I cannot be more thrilled for you to start building wealth instead of renting. CONGRATS!
Katrinka and her team, Bridget and Maria are amazing to work with. They were with me every step of the way. Not leaving me in the dark on anything. If I didn't understand something, they made sure I was confident with the information, and confident...
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Reply from Owner
July 15th, 2026 12:00 AM
Wayne what a blast it was helping you through your first home buying process. We sure appreciated you asking questions along the way so you felt well informed and knew exactly what to expect. Congrats on homeownership! Cheers to building wealth...
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Dylan and his team were great in our process and even since. 10/10 recommend utilizing him and NEO
Reply from Owner
February 16th, 2026 12:00 AM
Thank you my friend! You and Brooke handled the process like pros and were so easy to work with. Thanks for trusting in our team with such a large financial decision, we don't take that lightly. Hope you are enjoying the new place!
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While the sellers going bankrupt understandingly complicated the process to not fault of Ruoff’s own, there was little to no communication during the in-between about the status of the loan. I was only kept informed if I initiated the interaction,...
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access