

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Very thorough communications and quick to respond to any questions or calls.
Reply from Kathy McAlpine
May 8th, 2024 04:47 PM
Thank you Casey for taking the time give me a review and to choose me as your lender. Being available to answer questions quickly is one of my top priorities. I believe having accurate timely information can help take the stress out of homebuying...
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Lindsey took over the file for Tamara Torkelsen.Tamara totally dropped the ball on this loan!Upon application, the buyer discovered a problem with a loan in which he was cosigner with his son, and the son had been late on two payments. Nevertheless,...
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Dave and Amanda made everything so easy. There was fantastic communication and it so stress free. Would never go to anyone else. After closing we both remarked at how easy and fast everything was. Thank you so much!!
Her great attitude, help, always there to help and find answers:
Reply from Kathy Weaver
April 8th, 2024 06:19 PM
Thank you so much for your kind words, Norman. I'm always here to provide assistance and find answers for my clients. Your satisfaction is my top priority. Thank you for taking the time to leave a 5-star review. It's greatly appreciated! Best,...
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The communication and the service I received have been absolutely amazing. She made the entire process absolutely seamless. Highly recommended!
Amanda is always available even if she is super busy. She answers the phone but if she can't for some reason, she calls back immediately. A lost art in today's business world. She keeps me informed constantly but only as necessary. Processed...
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Reply from Amanda McCandless
September 12th, 2024 08:41 PM
Thank you Grady!
Ruben does a great job communicating as needed. He finds out early in the process if there are any “show stoppers” both with the buyer & the subject property. If Ruben tells you he can get it done, he will!
Reply from Ruben Concepcion
April 10th, 2024 04:41 PM
Thank you for the feedback Caroline! Always my pleasure to work with you!
Patty has been very patient and helpful over the last couple years. She was very responsive to every question we had. We are VERY pleased we chose Patty and will again!
Reply from Patty Seagrave
December 16th, 2024 07:25 PM
You have worked so hard to be a homeowner and I am thrilled to have a been a small part of the process. You did the heavy lifting. It is sometimes a little more challenging when you are self-employed but you did what was needed and now you...
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Was great and helpful
Greg is such an out of the box thinker. I know that any transaction with him will make it to the finish line. I never worry that a house won't close because whatever comes up, Greg has a solution and that is why he is my number one referal...
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Reply from Greg Mitchell
April 24th, 2024 05:35 PM
Thanks Ritzy. It's ALWAYS my pleasure! ;)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.