Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Jennifer was very efficient, responsive, and helpful in getting my clients ready for their purchase. She is definitely going to get more business from me!
Reply from Jennifer Mize
April 9th, 2024 10:33 PM
Thank you Mark! I can say the same thing about you! Getting our clients into contract for their beautiful new home in Contra Costa County is a huge accomplishment. Helping them to closing on their home with as little stress as possible was...
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Jamin Cousins
Jamin helped my wife and I put together pre-approval for a very time sensitive home offer that helped our offer stand out.Jamin also helped us close extremely quickly which was another reason our offer stood out to the sellers. I would highly...
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Mark O
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Mark! :)
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Jane Doe
Excellent communication through out the transaction. David responds quickly to phone calls and texts, which definitely helps things run more smoothly. Communication was a strength, and was definitely superior to some others in his field!
Reply from Owner
January 9th, 2026 09:42 AM
So great to hear, Richard! Excellent communication and one on one service is what we strive for (along with a smooth closing experience :) ) We appreciate you!
Kathy made the experience streamlined and easy. I never worried about the process under her guidance.
Reply from Kathy McAlpine
May 8th, 2024 04:41 PM
I'm thrilled to hear that you found the process to be streamlined and easy, Charles! Your peace of mind throughout the process is always my top priority. Thank you for choosing me as your loan officer and for giving a 5-star rating. Your feedback...
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The buyers were stressed out. They had to make multiple trips to sign loan docs and the loan funded later than planned. Close of escrow date slipped. I’m not sure if your office could have done anything differently to avoid the situation, but...
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Reply from Cynthia Holthouse
April 9th, 2024 12:37 AM
Thank you, Amy, for taking the time to share your feedback. I sincerely apologize for any stress caused during the loan process. It's our goal at Mason-McDuffie Mortgage to provide a smooth, efficient experience and I regret that we fell short...
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Mason-McDuffie Mortgage
Excellent communication through out the transaction. David responds quickly to phone calls and texts, which definitely helps things run more smoothly. Communication was a strength, and was definitely superior to some others in his field!
Reply from Owner
January 29th, 2026 12:00 AM
So great to hear, Richard! Excellent communication and one on one service is what we strive for (along with a smooth closing experience :) ) We appreciate you!
for
Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Mary D
Reply from Owner
April 8th, 2024 12:00 AM
Thanks for the awesome review, Mary! :)
Great communication throughout the transaction. Went above and beyond and reached out to LA we submitted an offer to to confirm my clients strong financing. Over communicative if anything came up to keep me aware of the things I needed to know....
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Reply from Gregg Anderson
May 8th, 2024 10:18 PM
Thank you for the 5-star review Mitchel! I really enjoyed working with you and I'm looking forward to more in the near future!
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Renee made our 1st home buying experience super easy. Thanks Renee my wife and I couldn’t be happier.
Reply from Renee Jones
April 29th, 2024 04:54 PM
I am so glad to hear this Robert! You guys were amazing at making things happen. Enjoy your new home.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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