Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jamie O'Brien
Jamie kept me up on what was going on in the transaction and let me know when we had to get some of the things done in the right time lineT
Reply from Jamie O'Brien
July 9th, 2024 04:09 PM
Hi Jim, Thank you for the positive feedback and for taking the time to post this review. It was a pleasure working with you on this transaction. I understand the importance of maintaining clear communication throughout the process and ensuring...
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Katerina Stephens was very attentive, took the time to explain and help us with paperwork, computer issues and even came to our house to go over things with us. She was very competent and thorough and made the process go very smoothlly. We...
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Reply from Katerina Stephens
July 26th, 2024 01:33 AM
I'm thrilled to hear your positive feedback, Barbara! I'm glad I was able to help with the paperwork and computer issues and make the process run smoothly for you. Your recommendation means a lot to me and the Mason-McDuffie Mortgage team....
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Jamin Cousins
Communication and professionalism. Timely and effective exchange of information through email, text, and phone was fantastic! Great app made it easy to respond with documentation.
Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thanks so much John! You were a pleasure to work with and I look forward to serving your family again in the future!
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Jamin Cousins
Clear communication
Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thanks Sara! Huge CONGRATS on the big move!!
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Melanie Rowe
Melanie was easy to get ahold of, helped us work through the process quickly, and was patient with out questions.
Reply from Melanie Rowe
September 24th, 2024 03:36 PM
I'm so glad to hear that you had a positive experience, Brenton! It was my pleasure to assist you through the process and answer any questions you had. Thank you for the glowing review and the five-star rating. Don't hesitate to reach out if...
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Jeff Harrison
Jeff was very knowledgeable, accurate, and had great communication through out the entire process despite all the delays we encountered! He was on top of the game and kept the ball rolling! Thank you for your time, patience, and support Jeff!...
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Reply from Jeff Harrison
December 16th, 2024 07:26 PM
It was great working with you. Thanks again for putting your trust in us.
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TC Smukalla
Level of knowledge and communication
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Ruben Concepcion
Ruben was amazing throughout the entire process. He was very communicative and responsive to each and every question. I definitely recommend Ruben’s services. What more can I say, he’s the BEST in Key West!
Reply from Ruben Concepcion
July 8th, 2024 04:28 PM
Thank you for the feedback Shasta! It was a great pleasure to work for you. Happy we were able to help you take an important step towards your financial goals!
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Ruben Concepcion
Ruben was amazing throughout the entire process. He was very communicative and responsive to each and every question. I definitely recommend Ruben’s services. What more can I say - he’s the BEST in Key West!
Reply from Ruben Concepcion
February 20th, 2025 03:58 PM
Thank you! I really appreciate that!
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We went through the process well and easy because of him
Reply from Matt Miller
July 8th, 2024 02:54 AM
Thank you for trusting me to help with your home loan and for taking your time to complete the survey. Working with you was a pleasure, and I look forward to being of service to you in the future.
5401–5410 of 40052
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.