

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Speed to closing
Reply from Mike Walsh
June 12th, 2026 02:50 PM
Michael, thank you for the 5-star review! It's always a pleasure working with you. I appreciate our long term partnership and am glad we were able to get this client to closing quickly and ahead of schedule. Looking forward to many more successful...
read more
One big reason is Tai was knowledgable, effective and caring enough to help me through this process. He locked in a rate as he saw the interest begin to rise, which saved me money and gave me peace of mind.
Reply from Tai Boutell
June 17th, 2026 09:26 PM
Thank you Paula!! I appreciate your business and the wonderful review.
Kim is caring and compassionate. She finds ways to move mountains. I have worked with her for >12 years and love her
Ricky is a great communicator! He kept my clients and myself informed on where we were in the transaction. Plus he's just a great guy!
Reply from Owner
July 25th, 2026 12:00 AM
Thank you so much for the kind words, Mary. This was such a smooth and fun transaction. Let do another one!
Dave Heard and his team do a great job communicating and getting everything done.
Great communication.
Reply from Ricky Johnson
June 11th, 2026 05:18 PM
Arianna, I appreciate your feedback on the communication. It's important to me that you feel informed and supported throughout the process. Thank you for sharing your experience.
Renee's greatest strengths are her excellent communication skills, positive attitude, and deep knowledge of the home loan process. She explains each step clearly, answers questions thoroughly, and makes the entire experience easier to navigate....
read more
Kim is an awesome communicator updating everyone each step in the process so there is no questions as to where the lender's status is at. She is proactive in asking questions as well as anticipating questions before they may be asked. There...
read more
Reply from Kim Cycenas
July 2nd, 2026 02:15 AM
Thank you so you so much for the kind word, Julie! :)
It was a pleasure working with again as well! :)
Communication was excellent and always responded to every question asked very quickly.
Kim Cyneas was wonderful to work with - very responsive and keeps everyone informed regularly without needing to be prompted. Highly recommend.
Reply from Owner
June 25th, 2026 12:00 AM
Thanks for the great review, Julie! :)
501–510 of 40359
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.