

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kathy was available to answer our questions and got back to us quickly, even sometimes at 8pm. She was easy to work with, understanding and patient.
Reply from Kathy McAlpine
December 17th, 2024 06:16 PM
Thank you for the great review Charlotte, It was my pleasure to be available when you needed. I'm so happy to be able to help with your purchase.
Communication, insurance help, reliability, and knowledge the best!!
Great Communication and timely service. Tammy was a pleasure to work with at all times.
Reply from Tammy Lanore
December 13th, 2024 11:59 PM
Thank you so much Shannon! I really enjoyed working with you guys and SO excited for you to be in your new home! Thank you so much for trusting in me, really means so much to me :)
We so appreciated all you and your team did to successfully close our transaction. Great communication through out! Thank you Jamin!
Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thank you so much Laurie! It was wonderful to work with you on this!!
Andrea was always available to answer any questions and did so in a way that we could understand. As first-time home-buyers, we needed a lot of assistance, and she was there for us!
I had the pleasure of working with Margie during my recent loan process, and I cannot recommend her services highly enough. From start to finish, she provided exceptional service and made what can often be a stressful experience smooth and...
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I had the pleasure of working with Margie during my recent loan process, and I cannot recommend her services highly enough. From start to finish, she provided exceptional service and made what can often be a stressful experience smooth and...
read more
Reply from Owner
January 9th, 2026 09:45 AM
Thanks for the great review, Eim and CONGRATS on your new home! We're lucky to have Margie here at MasonMac. :)
I had the pleasure of working with Margie during my recent loan process, and I cannot recommend her services highly enough. From start to finish, she provided exceptional service and made what can often be a stressful experience smooth and...
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Reply from Margie Carino
July 15th, 2025 06:21 PM
Hope al is well . Le's get together when you get back.
Thank you .
The service Rose provided was excellent but the amount of documentation needed to complete the loan was challenging, but it's all part of the process and Rose made it happen
Reply from Rose Moxley
January 15th, 2026 02:42 PM
I so enjoyed getting this done for you, Alex, and appreciate your business!
Personal attention and knowledge
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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