

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Good communication and response times. Smooth transaction overall. Thanks!!
Communication through the entire process was great.
Michelle is AMAZING. She was always available to answer our inquiries no matter what the time of day! She is beyond professional, kind and knowledgeable which helped create of feeling of stability during A process that was at times unpredictabl....
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The lender process was seamless for our client and as a partner in the deal. Direct, thorough but also friendly communication. Knowledgeable on the ins and outs.
excellent customer service professional approach meant helpful tips
Mason-McDuffie Mortgage has received a review with 5 star rating from Joshua C
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Joshua! :)
Mason-McDuffie Mortgage has received a review with 5 star rating from Joseph I
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Joseph! :)
Zach was aways pleasant and helpful. He was patient with the glitches which helped my own level of stress.
Reply from Rick Hamm
March 3rd, 2025 03:58 PM
I truly appreciate your kind words, Cheryl. I'm delighted to hear that Zach made the process smoother for you. Our team strives to provide a supportive experience, and it's wonderful to know that it made a difference in managing your stress...
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Thanks for the smooth transaction
Kim was very communicative and easy to get in touch with. She explained every step of the process and the experience felt very easy.
Reply from Kim Marcarelli
March 1st, 2025 06:10 PM
Thank you Jennifer. Congratulations!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.