Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mary Johnson
Mary was kind and patient. She took time to explain anything and everything making the home buying process a deligh. Her customer service is 5 stars!!!
Reply from Mary Johnson
March 17th, 2025 10:08 PM
Scott, thank you so much for your kind words! It was truly a pleasure working with you and guiding you through the home buying process. I'm thrilled to hear that my explanations were helpful and that you felt supported along the way.
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Kesha Lee
Kesha was great at communicating everything to us through the loan process and answered any questions we may have had!
Reply from Kesha Lee
May 29th, 2025 09:25 PM
Thank you so much for your kind words, Jesse! I'm thrilled to hear that you felt well-communicated with throughout the loan process. It was a pleasure working with you and helping you with your purchase. If you ever have more questions or need...
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Trisha McIntire
Trisha goes above and beyond to make the home buying experience work for everyone involved! Absolutely loved working with her!!
Reply from Trisha McIntire
March 23rd, 2025 03:26 PM
Rylee, thank you so much for your amazing review! It was an absolute pleasure working with you and helping you through the home buying process. I know it was a rough one but you guys are amazing and happy it all worked out. If you ever need...
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Ana L
Reply from Owner
January 29th, 2026 12:00 AM
Thanks!
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Ricky Johnson
Ricky Johnson has received a review with 5 star rating from Scott G
Reply from Owner
August 22nd, 2025 12:00 AM
Thank you so much for the great review, Scott!
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Trisha McIntire
Trisha went above and beyond to make this deal work for everyone involved!!
Reply from Trisha McIntire
April 2nd, 2026 01:58 PM
Thank you!
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Mary Johnson
Working with Mary was an absolute pleasure, Mary was very informative and communicated very well throughout the entire process.
Thank you Mary
Reply from Mary Johnson
March 17th, 2025 10:10 PM
Gregg, thank you so much for your kind words. It was truly a pleasure to work with you and that I could help make your experience a positive one. If you ever need anything in the future, please don't hesitate to reach out.
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Ricky Johnson
Ricky Johnson has received a review with 5 star rating from CHAUNCEY B
Reply from Owner
August 22nd, 2025 12:00 AM
Thank you so much for the great review, Chauncey!
Kim always returns phone calls promptly.
Reply from Kim Marcarelli
March 9th, 2025 03:45 AM
Thank you Deane!
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Mary Martin
It seemed to be a complicated loan and Mary stayed on top of all aspects.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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