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Mason-McDuffie Mortgage in San Ramon, CA

Mason-McDuffie Mortgage, San Ramon, CA

San Ramon, CA
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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
  • for
    Nikki Erickson
    ManualUpload
    K
    Kaylee H
    Posted on April 30th, 2025 08:13 AM
    Nikki, and her assistant Lexi, were phenomenal to work with. Our questions were answered quickly and we ALWAYS knew what was going on and where we were in the process. we had to have them redo numbers for us in MANY houses. There were a handful...
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  • for
    Larry Wallace
    Encompass
    V
    Vanita M
    LINCOLN CITY, OR
    Posted on April 30th, 2025 04:05 AM
    The communication, the patience Larry shows as he explains some part of the selling or buying program to you is incredable! Even though you know he has explained it 100's of times to other people, he never shows it.He makes you feel like he...
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    Reply from Larry Wallace
    July 29th, 2025 10:56 PM
    Vanita! We finally did it. We got you moved. Congrats and thanks for your business. How is the new house?
  • for
    Charles Sterni
    Encompass
    J
    Jesus M
    Stockton, CA
    Posted on April 30th, 2025 12:03 AM
    Charles made a situation that I thought was going to be difficult and dragged out, seem easy. Very knowledgeable and on top of everything.
    Reply from Charles Sterni
    November 12th, 2025 08:16 PM
    Thank you for sharing your experience, Jesus. I'm glad I was able to make the process smoother for you. It's important to me that clients feel supported and well-informed, so I'm pleased to know my efforts helped in that regard. If you have...
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  • for
    Michael Mahgoub
    google
    H
    Housein K
    Posted on April 29th, 2025 08:54 PM
    Michael was a wonderful person to work with he has so much experience makes your lone goes easy and fast.
    Reply from Owner
    January 9th, 2026 09:50 AM
    Thank you for the kind words. It was a pleasure to serve your family. Congratulations!
  • for
    Michael Mahgoub
    Encompass
    H
    Housein K
    THE COLONY, TX
    Posted on April 29th, 2025 08:51 PM
    speed of service, friendly person to work with and I keep me updated with everything with no delay
  • C
    Cindy M S
    RIO LINDA, CA
    Posted on April 29th, 2025 03:30 PM
    Jerry is great Loan Officer
    Reply from Jerry Hernandez
    May 2nd, 2025 06:49 PM
    Great working with you Cindy, I look forward to the next one!
  • for
    Jennifer Patrick
    Encompass
    D
    Denny M
    Springtown, TX
    Posted on April 29th, 2025 02:30 PM
    Jennifer is thorough and excellent at prepping our shared clients throughout the process for each step. Her communication is amazing which makes everything move smoother. Any concerns are handled well in advance of deadlines, eliminating last...
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    Reply from Jennifer Patrick
    April 29th, 2025 03:21 PM
    I'm happy to hear that you found the process smooth and efficient. It was a pleasure collaborating with you and ensuring everything was well-prepared for our shared clients. Your recommendation is greatly appreciated, and I look forward to...
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  • for
    Ruben Concepcion
    Encompass
    E
    Elyssa N W
    ORLANDO, FL
    Posted on April 29th, 2025 02:11 PM
    Kept us informed during every
    Reply from Ruben Concepcion
    April 29th, 2025 03:41 PM
    Thank you for your valuable review Elyssa! So grateful for the opportunity to help you buy your first home! Helping a first time homebuyer is always extremely rewarding for us and it was a great pleasure working for you! Enjoy your new home!...
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  • for
    Jamin Cousins
    Encompass
    M
    Matthew E
    ROBBINSDALE, MN
    Posted on April 29th, 2025 01:42 PM
    Jamin had really good communication and was always easy to get ahold of. I felt like the entire homebuying process was really laid out and explained well, which helped me be very comfortable with the whole process. When it came to putting in...
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    Reply from Jamin Cousins
    April 29th, 2025 03:40 PM
    You made my day with these kind words Matt! Thanks for the opportunity to help you with this!
  • R
    Robert J B
    Bradenton, FL
    Posted on April 29th, 2025 12:15 PM
    Communication, communication, communication! I never waited for responses to my emails or questions. I feel like I was kept in the loop at all times. My clients were very happy with the service they received. Thanks to you, Kristie and, of...
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    Reply from Katerina Stephens
    April 29th, 2025 05:52 PM
    I'm thrilled to hear that your experience was smooth and that communication was always prompt and clear. It was a pleasure assisting you and your clients! Do not hesitate to reach out if we can help in the future! :)
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    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    2019

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.