Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Joseph Cromar
Joseph did really well. He was prompt, answered his phone and guided me through the process.
The underwriting was another story. They kept asking me the same questions and were overly burdensom.
Reply from Joseph Cromar
June 13th, 2025 02:07 PM
It was a pleasure working with you, Bob. You were very responsive and went well out of your way to provide us with supporting documentation. Enjoy your new home!
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Shelley Mitchell
Very knowledgeable, communicative and especially kind! Works quickly and efficiently and I would work with them again!!!
Reply from Shelley Mitchell
May 13th, 2025 01:45 PM
I'm thrilled to hear that you found the process knowledgeable, communicative, and kind. It was a pleasure working with you, and I look forward to the opportunity to assist you again in the future. Thank you for your kind words & Trusting the...
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Tai Boutell
I visited the Santa Cruz Lending office in Soquel at the beginning of the year to inquire about a refinance of my home in Santa Cruz. I specifically needed to refinance in order to remove a coborrower on my existing loan and to remove that...
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Reply from Tai Boutell
May 30th, 2025 08:29 PM
Thank you John!!
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Debbie Mirabelli
Debbie provided concise answers to all of my questions , was communicable and helpful throughout the buying process.
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Kathy was very responsive and clear in her communication throughout the process. I've worked with other loan officers for previous home purchases and refinancing, and this was by far my best experience.
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Julia Harford
Julia has always been organized and prefessional to work with.
Reply from Julia Harford
May 12th, 2025 09:26 PM
Thank you Kip! Always a pleasure to work with you!
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Reply from Patty Seagrave
May 20th, 2025 03:15 PM
We enjoyed working with you on this transaction. We look forward to working with you again.
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One of the best agent i ever had. Helped me throughout the process.
Reply from Renee Jones
May 21st, 2025 10:44 PM
Thank you Chee! I appreciate your patience during a very hard loan transaction...no fault of yours!
Renee
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Tai Boutell
Tai Boutell is amazing. I would recommend him and Santa Cruz Lending for anyone who is in need of a mortgage product.
Reply from Owner
August 27th, 2025 12:00 AM
Thanks for the great review, John! :)
Felicia was there for me any time I needed her. She was very professional and walked me through the whole experience. I appreciate everything she did. I would recommend her and use her again. She made the experience of buying a home easy and...
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Reply from Felicia Battaglia
May 9th, 2025 04:11 PM
Kellie, it was my pleasure to serve you. I enjoyed working with you and navigating thru the home buying process. Our conversations about dogs, your job and all the rest of it was a highlight. Thank you for being so easy to collaborate with🥰...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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