

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Tom and his team made the entire process very smooth and as easy as could be! They were very communicative, answered all my questions immediately, and were "on top" of of everything. I knew I was in good hands.
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Thank you so much for helping us buy our first home!!! Beth is so awesome at her job, always replying when right away and made us feel so comfortable with every process!! I will definitely recommend MasonMac to all of my friends!! Thank you!!!!...
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Wow amazing
Reply from Owner
August 27th, 2025 12:00 AM
Thanks, Charles! We appreciate you! :)
Kevnik made a confusing process easy to understand and helped me get my first house!
Reply from Owner
January 29th, 2026 12:00 AM
Awesome! So great to hear. Congratulations on your first house!!
You're a HOMEOWNER! :D
very helpful and informative.
Reply from Kathy McAlpine
May 29th, 2025 07:55 PM
HI Steven thank you for the great review. I appreciate you taking the time. I'm happy I was able to help you with your relocation to Reno.
Tai made the process so easy. Answered all our questions and helped every step of the way.
Reply from Tai Boutell
May 30th, 2025 08:28 PM
Thank you Jess, appreciate the feedback and THANK YOU for the business. Congratulations on your new home!
Felicia was very patient and willing to spend time answering questions. If we were concerned with internet integrity she would follow up and confirm questions or inquiries were legitimate. Lastly she took the lead when the final steps had to...
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Reply from Felicia Battaglia
May 29th, 2025 05:03 PM
I'm thrilled to hear about your positive experience, Philip. It's wonderful to know that my efforts in providing thorough answers and ensuring the security of your inquiries were helpful to you. I'm glad I could assist with the final steps...
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Melanie Rowe has received a review with 5 star rating from Chris B
Reply from Owner
January 15th, 2026 12:00 AM
Chris, thank you for the positive review!
Melanie was incredible in helping my amazing colleagues secure their very first home loan! She was prepared and proactive—ready to go even before we were. This was a slightly more complex FHA loan with down payment assistance (a fantastic product...
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Reply from Owner
May 29th, 2025 12:00 AM
I'm thrilled to hear about your exceptional experience, Janet. It has been a pleasure working with you on various transactions. Your kind words about my communication and dedication mean a lot. Thank you for your trust and support.
I’m deeply grateful for Melanie’s flexibility and understanding of my asynchronous communication style. Her responsiveness and expertise transformed what could have been overwhelming into a seamless, stress-free experience.
Reply from Owner
June 29th, 2025 12:00 AM
I'm so happy to hear that my flexibility and understanding of your communication style made the process seamless and stress-free for you. It was a pleasure assisting you, and I appreciate your kind words.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.