

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Jeremy and his team consistently deliver a five star experience from start to finish. I trust them with my clients 100% and they remain top of list for all levels. Their professionalism, communication and creativity deliver consistent satisfaction...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Christy! We appreciate you! :)
This is the 3rd time we have worked with TC and Toni and each time they have answered all of our questions and walked us through the process and explained each step. TC offers great advice and TC and Toni always answer texts and phone calls....
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Karen was extremely responsive, professional, and thorough and patient with our questions! she went above and beyond to help us get an amazing new house!
Victor is the best! He is the first call I have all my buyers make when they begin the home buying process.
Reply from Owner
January 9th, 2026 09:32 AM
Thanks for the awesome review, Jesse! Thanks for putting your trust in us, we appreciate you! :)
Victor was always available for myself and my client, a first time homebuyer. He is professional, knowledgeable and honest and he was able to find creative solutions for any challenges we encountered.
Reply from Victor D. Romero
June 6th, 2025 02:41 PM
Thank you Jesse! It was truly my pleasure, especially working with a true professional like yourself.
April was on top of things from the start . She kept me up to date, was very knowledgeable on my concerns, and got back to me every time she said she would. On time. This was the third time I've used April because she's been consistently good....
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Brian Linchey has received a review with 1 star rating from J S
Clear communication, prompt responces to inquiries, and perseverance with troublesome issues.
Mason-McDuffie, and specifically Karen Mansfield, was great to work with. Karen was very responsive, thorough, and professional. We would highly recommend her if your looking for a smooth loan approval process!!
Reply from Owner
January 29th, 2026 12:00 AM
So great to hear! Thanks so much, Billy! Glad everything went well.
Kim is top notch, explained everything until we understood and just made this go as smoothly as possible. This is our 2nd loan process with Kim and we will continue to use her expertise for any future endeavors.
Reply from Kim Marcarelli
June 5th, 2025 11:47 PM
Thank you so much!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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