Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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The way she communicates with us and the way she treats us is so amazing she helps us all the way til it's done. We want Kisha to help us again if we buy another house in the future. Thank you so much again Kisha and God bless you always.
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Informed multiple times that the address on the documents were incorrect, Loan Officer was defensive and insinuated that the fault was with me even though the incorrect address does NOT even exist. Multiple instances of this left the situation...
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Diane is very through, easy to speak with, and very concerned about her clients. I feel that my individual needs were met with professionalism and courtesy. Glad to have worked with her again
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Ricky Johnson
Ricky comunicated to both myself and my client through the process and explained what was happening. so there was no surpeises.
Reply from Ricky Johnson
July 18th, 2026 06:02 PM
Karen, I'm pleased to hear that my communication kept you and your client well-informed throughout the process. Ensuring there are no surprises is important to me, and I'm glad it contributed to a smooth experience for you both. Thank you for...
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Theresa Decker
Theresa, Cathy, and the whole team were EXCELLENT to work with! Very professional, and helped us make a good decision to find our dream house within our budget! HIGHLY recommend!!
for
Ricky Johnson
Ricky Johnson has received a review with 5 star rating from Karen L
Reply from Owner
July 25th, 2026 12:00 AM
Thank you so much Karen for the 5* review. We really enjoy working with you.
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Mary Johnson
A wonderful, kind, respectful person that I would happy to recommend to anyone wanting to purchase property in this part of Arizona!
Reply from Mary Johnson
July 17th, 2026 10:36 PM
Thank you so much for your kind words, Alan. I'm happy to hear that you had a good experience and feel comfortable recommending me. If you or anyone you know has further questions or needs assistance, please feel free to reach out.
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Mary Johnson
Mary picked up the ball on our miscommunication and saved the day. Her level of professionalism, courtesy and expertise were beyond compare.
A thoroughly pleasant and effective operation.
Reply from Mary Johnson
July 17th, 2026 05:15 PM
Stanley, I appreciate your kind words and am glad to have been able to assist and resolve the miscommunication. It's wonderful to hear that you found the experience pleasant and effective. If you need anything else in the future, please don't...
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for
Ricky Johnson
Use this company if you're looking to relocate to Kingman!!
Reply from Owner
July 25th, 2026 12:00 AM
Thank you so much for the kind words. We are so happy that your experience working with us at MasonMac!
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Ricky Johnson
Ricky Johnson has received a review with 5 star rating from Tonja H
Reply from Owner
July 25th, 2026 12:00 AM
Thank you for the 5* review Tonja. We really appreciate it. We are so happy that you enjoyed your experience with us.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.