

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Best ever to work with, Brandi and her team are top and have excellent customer service and support.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great review, Mary! We appreciate you! :)
Mason-McDuffie Mortgage has received a review with 5 star rating from Jacob S
Reply from Owner
January 29th, 2026 12:00 AM
Thanks, Jacob! :)
Patty went above and beyond to make this process fast and efficient. Always quick to respond and helpful. Recommend Patty to anyone!
Reply from Patty Seagrave
July 24th, 2025 06:37 PM
Thank you for your kind review. We enjoyed working with you and helping you purchase your beautiful new home. Thank you for being such a responsive customer and making the process so easy on our side. We wish you many happy years in your new...
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The whole process was easy.
I appreciated the communication and promptness in how it was handled as a whol.
Just some of issues with previous owners leaving garage and not having place cleaned with also things broken when they werent mentioned in the buying
The advice we got about certain thing that help us make some decisions.
Reply from Carla Hitchner
July 24th, 2025 03:52 PM
I'm so glad my advice was helpful in guiding some of your decisions, David. It's important to me that you feel confident throughout each step of the process. Thank you for sharing your experience. If you have any more questions in the future,...
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As a first time home buyer Ruben was constantly going out of his way to keep me informed of the process along the way, going above and beyond what his job titles were and doing whatever he could in whatever area of the sale he needed to be...
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Reply from Ruben Concepcion
July 28th, 2025 04:12 PM
My pleasure Adam! I'm so thankful for the opportunity to have worked with you on this. Really enjoyed working for you and am so happy you are now settled in your new home! Let's keep in touch!
Jennifer Patrick is by far the BEST loan officer I have ever used , she Is so knowledgeable and understands the market and works hard to get you the best rates and knows the market very well. Her communication never skipped a beat and I felt...
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Reply from Jennifer Patrick
July 23rd, 2025 05:15 PM
Thank you, Tricia! It is always great working with you, and I look forward to assisting you with any future loan needs. Just reach out whenever you’re ready!
As a first time home buyer Ruben was constantly going out of his way to keep me informed of the process along the way, going above and beyond what his job titles were and doing whatever he could in whatever area of the sale he needed to be...
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Reply from Ruben Concepcion
January 30th, 2026 04:41 PM
Thank you so much for the great feedback! We appreciate the opportunity to help you!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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