Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Smooth and seamless transaction.
Reply from Katerina Stephens
February 18th, 2026 07:06 PM
I hope you are doing well, Jon! Thank you for your 5-star review and feedback. I'm pleased to know that the transaction went smoothly for you. If you have any further needs or questions, I'm here to help.
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Lisette Nava
Lisette is a very realiable and knowledgeable loan officer. Her communication was outstanding. Always keeping both the clients and myself informed every step of the way.
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Michelle Wickett
Michelle is wonderful! Buying a home can be very stressful. She made my experience stress free. She is pleasant, courteous complete professional. She answered all my questions in a prompt manner. I cannot thank her enough.
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Riley Hayes
Riley was very fast and thorough throughout process. Very encouraging and creative in problem-solving.
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Mike Malone
Mike is AWESOME! He was so helpful, and answered any questions we had . He was very communicative , and made first time home buying way less daunting .
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Melanie Rowe
Melanie was very informative and helped us with the entire process from the very beginning. She answered any and all questions in a very timely fashion. Melanie was a pleasure to work with and made the whole process a breeze!
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Reply from Melanie Rowe
December 16th, 2025 05:12 PM
I appreciate your kind words, Debrarose. It’s wonderful to know that you found the process smooth and the communication effective. Answering your questions and being there from start to finish is important to me. If there's anything else you'd...
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Knowing that I was in great hands meant the world to me and my family. Tom made this process wonderful after the loss of my dear mother Rosemary. Thank you again Tom for your time and expertise knowledge you've shared without any hesitation...
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Reply from Tom Engwer
August 25th, 2025 06:33 PM
Julie,Thanks for the wonderful review. It was great working with you and your family to get the purchase transfer completed on your Mom's house. It was a long process but I'm so happy it worked out. I wish you all the best in your new home!...
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Nathan Cousins
Nathan is very kind and understanding, always willing to answer questions and to assist in every way to get the job done.
Reply from Nathan Cousins
August 25th, 2025 12:06 AM
Thanks so much Isabel! It was such a treat being able to work with you guys on buying your first home. YAY!!!
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Matt Mitchell
This process was made a lot easier due to Matt's and Toni's availability and attention to detail They both were on top of everything morning, noon and night. They answered every question I had and helped simplify the process for me. Toni calmed...
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Reply from Matt Mitchell
January 16th, 2026 06:07 PM
Wow, thank you so much for this incredible 5-star review! Having Toni and me on your team working morning, noon, and night is exactly how we roll—because when it comes to your home loan, being on top of every detail isn’t optional, it’s a must....
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Katerina kept us well informed throughout the loan process and was very patient with me and showed me how to overcome my own shortcomings on transmitting my information on line.
She is a wonderful asset to your company.
Reply from Katerina Stephens
February 18th, 2026 07:09 PM
I hope you are doing great , Peter! Thank you for taking your time to provide review and for your kind words. It's great to hear that I could assist you effectively through the loan process and help make online information transmission easier...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.