

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kathy McAlpine
Will actually Jamie herself she comes to the table with years and years of experience she always keeps us informed whether I'm representing a buyer or a seller I know I can always count on Jamie
Kathy is such a pleasant person, who goes above and beyond for her clients. We received messages from her, all hours of the day, as she worked tirelessly for us! Thank you again Kathy!! You are the BEST!!
Kathy made it great. We've used Kathy in the past, and plan to use her for any future loan needs. She's always been so helpful, knowledgeable and patient with answering our (many) questions. We wholeheartedly recommend her! She is an absolute...
read more
Steve did a great job walking me through financing options and getting me comfortable with our structure - he patiently did this a few times:) Steve also was very responsive and would pickup the phone, jump on a zoom or text immediatel. I'd...
read more
Good communication
Reply from Patty Seagrave
September 25th, 2025 03:42 PM
We were so excited to work through the hiccups and get this transaction closed for you. I know being on the Realtor and Seller side at the same time had to increase the stress level a bit. I appreciate your prompt responses and helping the...
read more
As my wife had most of the communication with you and I was part of the conversation , your service and level of expertise were excellent . Your knowledge of the financial matters was of great help in explaining the numbers to us which was...
read more
Reply from Katerina Stephens
September 24th, 2025 10:33 PM
Hi Rojelio! Thank you for your nice review! I'm pleased to know that my service met your expectations and provided relief in understanding the financial details. It's always important to ensure clarity and satisfaction in these matters. Should...
read more
She was on top of everything and made me a priority even when she was out of town. She went above and beyond.
had a great experience working with Katarina. She was extremely capable and communicative throughout the entire process.
Reply from Katerina Stephens
September 24th, 2025 10:35 PM
Thank you for your review, Sean! I really appreciate your kind words. It was a pleasure working with you and ensuring that communication was seamless during the process. If you ever need assistance again, please feel free to reach out.
Ricky made the process very easy and was very professional.
Reply from Ricky Johnson
September 3rd, 2025 08:14 PM
I appreciate your feedback, Jason. I'm pleased to know that you found the process smooth and professional. Providing a seamless experience is always my goal, and I'm glad I could achieve that for you. Thank you for trusting me with your mortgage...
read more
2401–2410 of 40363
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.