Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kim Cycenas
Kim was available days, night, and weekends! These buyers submitted many offers and Kim was always available for them. Great service!
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Ramon Verdin
Great service and answered my questions oncerning the loan.
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Ruben Concepcion
I had the pleasure of working with Ruben and Leslie Concepcion at Keys Financial Mortgage on a VA loan for one of my buyers, and they were absolutely fantastic. VA loans can sometimes be tricky, but Ruben handled every detail with precision,...
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Reply from Ruben Concepcion
January 30th, 2026 04:40 PM
Thank you so much for the great feedback! It is much appreciated!
I tried 5 different lenders and 3 years to do what Ricci did in 30 days! She's amazing, high communicator and outside the box thinker.
Reply from Ricci Vineyard
September 8th, 2025 05:45 PM
Thank you so much . I love helping everyone that I can.
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Victor D. Romero
Victor is the best! Always professional, kind, knowledgable and gets the job done!
Reply from Victor D. Romero
November 5th, 2025 06:18 PM
Thank you Jesse! I appreciate you!!
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Melanie Rowe
Melanie is a consummate professional. She is very clear on her communication, always a few steps ahead of everyone, and knows exactly what is going on with the transaction.
Reply from Melanie Rowe
December 16th, 2025 05:13 PM
It's wonderful to hear such positive feedback, Stephanie. Staying ahead and ensuring clear communication are crucial elements I focus on. I'm glad that these efforts made a difference in your experience. Please feel free to reach out if there's...
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Matt Walsh
It took a long time. An I understand it was the other company (investers) but If it was a known thing I would of liked it to be said up front this could take a month or two, not just saying probably next week 4 times.
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Andrea Schenk
Andrea was phenomenal to work with!! She was easy to communicate with, prompt in providing estimates for different lending scenarios, eager to walk us through all of our questions, and always on the look out for the best financing options....
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Tammy Lanore
Tammy is amazing!
Reply from Tammy Lanore
September 5th, 2025 03:13 PM
Thank you Justin! SOOOO happy for you and cheers to new beginnings!
Katerina was on top of it every step of the way. Couldnt ask for more. Im looking forward to working with her again in the future.
Reply from Katerina Stephens
September 24th, 2025 10:25 PM
Thank you for stellar review, Weston! I'm pleased to hear that you felt supported every step of the process! Your confidence in my work truly encourages me. I look forward to the opportunity to work with you again in the future! Do not hesitate...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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