Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Mike is by far the best loan officer we have ever worked with. This is the second time my family has worked with him and each time he surpassed all expectations. He is friendly, professional, and very easy to get a hold of if we have any questions....
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Reply from Michael McIntosh
October 8th, 2025 03:49 PM
Hi Cindy, thank you so much for your kind words and for trusting me once again to guide your family through the process! It truly means a lot to know you came back for a second time — that’s the greatest compliment I could receive. Helping...
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Melanie Rowe
Melanie consistently provides great service! Her professionalism is unmatched. I know when I send clients to Melanie, they are in the best hands. Highly recommend!
Reply from Melanie Rowe
December 16th, 2025 05:17 PM
It's encouraging to hear such positive feedback, Jennifer. Knowing that you trust me with your clients and appreciate the service I provide means a lot. I'm committed to maintaining professionalism and ensuring your clients are well taken care...
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Melanie Rowe
Melanie is always a pleasure to work with. She is knowledge and my buyers always love working with her and so do I😊
Reply from Melanie Rowe
December 16th, 2025 05:16 PM
Thank you for the kind words, Carli. I'm pleased to know that both you and your buyers enjoy the experience of working with me. It's important to me to support you and your clients effectively. Should you need anything further, feel free to...
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Larry Wallace
Smooth and easy, no complications
Reply from Larry Wallace
January 17th, 2026 11:29 PM
Thanks Juli. So glad Marci connected us. Thanks for your business and patience. Maybe a refi is in our future, it would be nice to get that rate even lower!
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Mason-McDuffie Mortgage
Mike McIntosh is the best loan officer we have ever worked with. This is the second time my family has worked with him and he again exceeded expectations. He is extremely knowledgeable, friendly, professional, and most of all easy to get a...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great feedback, Cindy and CONGRATS on your refinance! We appreciate you :)
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Cayce Connell
Cayce is always proactive and informative the help walk us through the process. Looking forward to next time!
Reply from Cayce Connell
October 8th, 2025 03:00 PM
Thanks, John. You and Rachel are always a treat to work with. I hope rates drop enough to make the "next time" possible. Until then, take care.
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Shelley Mitchell
Shelly and team made what I thought was going to be a horrible time of anxiety attacks a highly welcoming and pleasant experiance. I will be sharing the praises of Shelly to anyone!
Reply from Shelley Mitchell
November 6th, 2025 02:56 PM
It's great to know that your experience was both welcoming and pleasant. I aim to help make the process smooth for clients, even when it might seem overwhelming. Your willingness to share your positive experience means a lot to me. Thank you...
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Renee made the process very straightforward and easy. She took the time to explain things , especially when I had questions. She also worked with me to ensure I stayed within my budget comfort zone, while also showing me all the possibilities...
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Eric walked us through every step and went out of his way to .are sure we had what we needed.
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Pretty quick and painless process
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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