Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Less document confusion between how signs what
Reply from Katerina Stephens
February 18th, 2026 06:44 PM
I hope you are doing great, Clinton! I appreciate your feedback. I understand that clear documentation is crucial, and we always looking for ways to make the process more straightforward. If there’s anything specific you’d like to discuss or...
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Tony Scarpero
Working with Tony was great. Excellent communication
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Tai Boutell
Tai and the team let me have confidence in what we were doing. At any point I could ask as many questions as I needed and he would give clear, knowledgeable answers. When buying a home, there are many moving parts. Having a go to like Tai,...
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Reply from Tai Boutell
December 24th, 2025 04:09 PM
Thank you, Chris. Super happy for your amazing purchase. Thank you for the business.
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Tai Boutell
Tai and the team let me have confidence in what we were doing. At any point I could ask as many questions as I needed and he would give clear, knowledgeable answers. When buying a home, there are many moving parts. Having a go to like Tai,...
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Reply from Owner
November 27th, 2025 12:00 AM
Thanks for the great feedback, Chris - we appreciate you! Congrats on your new home purchase! :)
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Julia Harford
The communication stood out most to me. She always made sure we understood what we needed to do and what would be coming down the line.
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Matt Mitchell
Matt is great at communication. He is always on top of things.
Reply from Matt Mitchell
January 16th, 2026 05:53 PM
Thank you so much for the 5-star review! I truly appreciate the kind words and the trust you place in me. Clear, consistent communication and staying ahead of every detail are things I take a lot of pride in—especially when working with a great...
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Cynthia consistently deminstrated effective communication when it came to working with & educating our mutual client. She kept me informed every step of the process. Her dedication to her clients is phenomenal.
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Reply from Cynthia Holthouse
January 13th, 2026 09:02 PM
Tami, I’m glad to know that my communication and dedication were beneficial in supporting our mutual client. Keeping everyone informed is a priority for me, and I appreciate you recognizing that. It's always a pleasure working alongside you....
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Cynthia came highly recommend from a customer she had 30 years ago. She has been very pleasant to work with. Wife & I are already planning on a second home and having 1 as a rental. In due time.
Reply from Cynthia Holthouse
January 13th, 2026 09:03 PM
Brad, it's wonderful to know that a long-term client referred you, and I'm pleased to hear that your experience has been a positive one. I'm glad I could assist you and your wife in planning for your first home and looking forward to the second...
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Ruben Concepcion
Ruben is always really helpful and easy to communicate with. He and his team make the process easy.
Reply from Ruben Concepcion
November 18th, 2025 05:24 PM
Thank you Ana. Much appreciated! Always such a pleasure to help your family!
Great service explained everything very well quickly got everything done
Reply from Judy Bettencourt
November 14th, 2025 03:40 PM
So happy to help you with your mortgage needs.
1861–1870 of 40361
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.