

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Timely responses to information requested. still amazes me how much information is needed.
Customer service and the ability to meet and talk to a real person
Reply from Kim Marcarelli
November 17th, 2025 08:21 PM
Congratulations Martin! I was a pleasure working with you both!
promp communication,
Goin above and beyond to support me.
You are respecarful.
Reply from Jamin Cousins
November 17th, 2025 08:18 PM
Thanks so much Seare! It was a pleasure to be a part of this!
Jodi is exceptionally professional, easy to work with, and truly outstanding at her job. She works hard, is incredibly knowledgeable, and consistently secures the best rates for her customers. I'd highly recommend her!
Reply from Jodi Fischer
November 17th, 2025 05:49 PM
Thanks Wendy. Always an honor and privilege to work with you and Tim!
Nice to deal with a local company, made everything go smooth and timely.
Reply from Mary Johnson
December 2nd, 2025 03:42 PM
I'm pleased to hear that your experience was smooth and timely. Being a local company is something we take pride in, and I'm glad it made a positive impact for you. If there's anything else I can do for you, feel free to reach out.
I cannot say enough good things about my experience with Julie a few key points were, very attentive, informative, friendly, honest, and caring.
Reply from Julie Obray
November 17th, 2025 04:10 PM
Thank you for being so fun to work with. You make my job easy!
I can’t say enough good things about working with Julie! She made what could have been an overwhelming process feel simple and manageable. She was always available to answer questions, kept me updated at every step, and genuinely cared about...
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Reply from Owner
January 9th, 2026 09:51 AM
Thank you so much! You were so much fun to work with and I loved every minute of it!
Good thorough personalized information that is easy to understand.
Reply from Larry Wallace
January 17th, 2026 11:34 PM
Thanks Barb. Really appreciate working with you and Herman. We get the nicest clients! We really do.
Sacramento has received a review with 5 star rating from Eric S
Reply from Owner
September 28th, 2023 12:00 AM
Eric- we appreciate your great review! Thanks so much!
High level of trust in the service Jessie provides. Very responsive and thorough in providing information and answering questions. Clearly has her client's best interest in mind when finding the right time to refinance a loan. Strong team supporting...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.