

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Our refi was super quick--start to finish in 2 weeks. Suzy was very knowledgeable and highly responsive to our questions. Mistakes (most of them mine) were caught and quickly corrected. Everyone was pleasant to deal with. What more can you...
read more
Reply from Owner
December 28th, 2025 12:00 AM
Thanks for the great feedback, Mark! We appreciate you! :)
Highly recommend Andrea, she made our buying process easy. You are in good hands with her!!!
Steve did a great job with a complicated loan. Got it done within our timeline and clearly communicated throughout the process. Thanks Steve, great work!
Cayce was on the ball with everything. She kept up fantastic communication, explained things to us quickly and effectively, and was always a step ahead. Buying our house was so much easier because of Cayce's guidance and hard work. We could...
read more
Reply from Cayce Connell
November 26th, 2025 04:40 PM
Your feedback really means a lot to me, Toby. It helps others "trust" in me. I'm pleased to hear that my approach made the home-buying process smoother for you. Keeping communication clear and staying proactive are priorities for me, and it's...
read more
Love working with Patty — she’s great, gets everything done, and is always easy to communicate with.
Reply from Patty Seagrave
November 26th, 2025 02:33 PM
Oh thank you so much. We loved working with you on this deal.
The ongoing communication with Matt and his wonderful personality made it a great experience. Will only work with him, awesome job in getting it done.
Reply from Matt Miller
January 6th, 2026 09:30 PM
You are the best! thank you for your kind review and look forward to our next one together.
Tim is very helpful and always there for us. He made the loan process seamingless. I would definitely recomend Tim and we'll surely do business with him in the future.
Christie is very helpful!
I have never seen such knowledge and customer service in one transaction!
Reply from Brandon Huff
November 25th, 2025 06:36 PM
I'm glad you had such a positive experience with my service, Jerry. Providing both knowledge and attentive customer service is something I strive for in every transaction. If there's anything else you might need or any questions you have, please...
read more
Great experience with loan, Barret was extremely communicative throughout the process
1751–1760 of 40361
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.