

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Nick made the entire experience painless and always communicated with me making sure I was fully informed of what was happening and coming steps. He's the best at what he does, can't thank him enough
Tai was amazing to work with and made us feel like he had our best interest at heart.
Reply from Tai Boutell
March 5th, 2026 12:37 AM
Thank you Jim! Super happy for you and your new home. Thank you for your business.
The communication at every step of the process was a great help understanding what was happening.
Reply from Katerina Stephens
May 8th, 2026 06:37 PM
James, I'm pleased to hear that our communication throughout the process was helpful for you. Thank you for trusting our team with your financing needs. Ensuring clarity and understanding every step of the way is always our goal. Thank you...
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Fantastic communication. Very thorough. Could not have asked for a better experience!
Reply from Owner
March 4th, 2026 12:00 AM
Thanks for the great feedback, Andrew! :)
Mason-McDuffie Mortgage has received a review with 5 star rating from Sean C
Reply from Owner
March 29th, 2026 12:00 AM
Thanks, Sean! :)
Ricky is cool!!!!
Reply from Ricky Johnson
February 27th, 2026 08:05 PM
thank you so much for the great review, Craig!
Andrea Schenk went above and beyond with her efforts to secure or refinance. She was alway available for questions and helped us through every step of the way. Andrea is very knowledgeable and great at her job, she is the loan guru. Thanks...
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All communcation was clear and easy to follow.
Reply from Katerina Stephens
May 8th, 2026 06:45 PM
Maria, I'm pleased to know that you found the communication clear and easy to follow. It's important to our team to ensure a smooth loan process, thank you for your kind words. If we can help in the future, feel free to reach out.
Barrett was amazing to work with. She explained everything in a way that was easy to understand and made the entire process feel smooth and stress-free. She truly went above and beyond our expectations, and we felt supported every step of the...
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I feel like Ricky took a personal interest in helping me. He understood my lack of knowledge in using my phone to handle paperwork,very understanding and patient. I couldn't have had a better agent.
Reply from Ricky Johnson
February 27th, 2026 03:10 PM
Tommy, I'm grateful for your thoughtful feedback. It's rewarding to know that my efforts to personalize the experience and provide support with the paperwork through your phone made a difference. Guiding you through the process with understanding...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.