Lumin Lending, Irvine, CA
Irvine, CA
With over 30 years of combined experience, our founders bring unparalleled expertise to guide you through every step of your mortgage journey.
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Ally was great in walking us through the entire home buying experience. She was informative and very communicative throughout the whole process. I would definitely recommend working with Ally as a lender.
Reply from Owner
November 14th, 2023 12:00 AM
Thank you for trusting us with your lending needs! We understand the importance this goal plays in our borrower's lives. We are glad to hear that Ally provided you with excellent service!
First time home buyer, and Ally made the process really simple and took time to explain everything whenever I had a question. Easy to work with, and was able to help us close on time. Would recommend!
Reply from Owner
November 14th, 2023 12:00 AM
Our goal is to surpass your expectation of excellence in service! We are overjoyed to hear that Ally made it happen in record time for you!
Such a nice lady, responsive and really came through for us.
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Wally was very helpful and professional. He was responsive when called never had to wait for return calls. He worked extremely hard to get us qualified as he knew what areas to focus on. He also went the extra mile and his follow-up was very...
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Reply from Owner
November 16th, 2023 12:00 AM
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
It was a great experience thanks to Marti and Monica.
The main issue we had was when we would ask why their fees are so high compared to other lenders, and all she would tell us is "it is what it is". I am sorry that's a poor excuse.
Reply from Marti Moormann
September 26th, 2024 05:45 PM
Thank you for your feedback. I understand your concerns regarding the fees. I should have done a better job explaining the cost structure to you. I hope to be given the opportunity to serve you better in the future.
I felt things were repetitive and unorganized.
Reply from Marti Moormann
September 26th, 2024 05:45 PM
I appreciate your feedback, Diana. I'm sorry to hear that your experience didn't meet your expectations. It's important to us to deliver top quality service and it seems we fell short in your case. I will take your comments about repetitiveness...
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It was very great working with you during the whole process
Reply from Marti Moormann
September 26th, 2024 05:45 PM
I'm thrilled to hear that you had a great experience working with me, Rajanna. Your positive feedback strengthens my commitment to delivering top-notch service. Thank you for taking the time to rate me with 5 stars, it's truly appreciated....
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Moe was very patient and kind helping us get through buying our first home. He kept us updated on the progress of our loan and informed us what we should expect going forward. He removed a lot of the stresses expected when buying a home. All...
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Reply from Owner
November 7th, 2023 12:00 AM
We are so overjoyed to know that the service provided by Moe made you feel comfortable with the loan process! Support is crucial through this journey for first time home buyers! We are here to help you through it!
The overall experience went very well and very smooth. The questions we had or concerns that came up were taken care of and answered. Marti made our entire experience easy and smooth for being 1st time home buyers.
Reply from Marti Moormann
September 26th, 2024 05:45 PM
I'm incredibly grateful for your kind words, Jacob! It was truly my pleasure to assist you, especially as first-time homebuyers. It's essential to provide clear answers to all questions and concerns, and I'm glad that you felt your experience...
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2201–2210 of 3632
About
With over 30 years of combined experience, our founders bring unparalleled expertise to guide you through every step of your mortgage journey.
Products & Services
Mortgage Lender
FHA Home Loan
Conventional Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
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